Both Jonathan and the woman who came to remediate the soil were articulate, respectful, professional, and very knowledgeable. It was easy to see they both liked and believed in taking care of the environment.
Nancy B., Severna Park, MD
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Ryan is very knowledgeable and appears concerned about the welfare of our trees. We feel confident that he and his crew will trim and treat our trees to keep them healthy.
Owen T., Aquasco, MD
Paul and the crewmembers are kind, respectful, and know their craft very well. We had a large limb partially break from a tree. I left a message after business hours and received a call back the next morning. Paul, the arborist, came out for an estimate that day. The next day the crew was there to remove the limb. They did a great job with the removal being careful to keep the garden plantings and the fence from harm. The cleanup was so good that you could not even tell they were there.
Karen B., Annapolis, MD
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Both Ryan and Eli have been very professional and kind whenever they have come out to our home. They are both just full of knowledge when it comes to trees.
Carla M., Mechanicsville, MD
From the initial consultation to completion of the work, all was handled with professionalism. The work crew really seemed to pay attention to safety, were extremely organized, worked hard, and knew what they were doing. This is the second time Bartlett has done major work on trees on my property and I was very satisfied both times.
Jeff W., Severn, MD
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Paul Foster has been my arborist for over twenty years. He is very knowledgeable. Always courteous, and gives sound and reasonable recommendations for taking care of my trees and shrubs. I have referred Paul to several neighbors and will continue to do so. Customer service and caring for my trees and shrubs is excellent. Paul Foster always gives me a good plan for my fairly large property. I depend on Bartlett Trees and their experts.
Elizabeth B., Gibson Island, MD
I appreciate the attentiveness to my trees and the knowledge, not only from your arborist but also your technicians. I highly recommend Bartlett.
Scott S., Arnold, MD
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Very professional, courteous, and knowledgeable. Brock did an excellent job with communication throughout the project. I would highly recommend Bartlett.
Jack T., Crownsville, MD
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As a retired biologist and conservationist, I appreciate the discussion of the entomological, botanical, and ecological aspects of the project to address the issues pertaining to my Pin Oak. Your display of your expertise was a key factor in your winning the competition for the contract.
Michael F., Deale, MD
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Jonathan is an excellent ambassador for Bartlett and we have full confidence in his work. The service crews are very personable and professional, especially Casey, who sprays our property. Discussions with Bartlett personnel are always clear and comprehensive allowing us to make well informed decisions. Thanks for consistently providing a high quality service.
Alan and Patty J., Pasadena, MD
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Everyone has been really great. We can not wait to see how our tree responds to the treatment.
S. Y., Waldorf, MD
Your guys arrived early before the rain, and they did a terrific job. They even cleaned everything up before they left. Just wanted to let you know how much we appreciated them.
K. M., Crofton, MD
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The crew was here to trim my Maple tree and they were knowledgeable, professional, and respectful. Ryan and the crewmembers took time to answer my questions and offered recommendations. It was a pleasure doing business with Bartlett.
Linda H., Harwood, MD
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I was very impressed with the professionalism, service, and knowledge of everyone I spoke with. I am happy to serve as a reference, and will certainly spread the word. Excellent experience from start to finish. They are knowledgeable, flexible, and happy to present a range of options to meet the customer's needs.
Sherrod S., Owings, MD
The crew members are friendly, knowledgeable, and get right to the job. My grounds are left in good order. This is the second year I have employed Bartlett to take care of my property. I would recommend them to everyone. They know the problems and recommend a remedy for them. There is no charge for the consultation, please give them a try.
Carol W., Ferndale, MD
Geoff has always been very knowledgeable and understanding in regard to my concerns. I have two large trees at the entrance to my home which I have been concerned about over the years and he works diligently to keep them healthy and in good shape which adds to the appearance of the landscape of my home. I am more than satisfied with the service I receive from Bartlett.
Charlotte T., Linthicum, MD
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All of the team from the trimmers, to the team who had to take down three trees, to the people who fertilised the remaining large trees have been professional, personable, and efficient. I have been very pleased with a variety of services we have needed from Bartlett. We have a primary point of contact, Ryan Cuccia, Arborist, who coordinates the specific teams and comes out himself to be sure I am pleased with the work done.
V. H., Shady Side, MD
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Ryan was great and the climber and crew were very careful and thorough.
Peter S., Accokeek, MD
Having a few Oak trees that started looking sick, I contacted Bartlett. Ryan Cuccia sampled the tree and identified measures to combat pests and nourishment. Ryan also identified other areas of concern including severe overgrowth of kudzu. Ryan developed a treatment plan, offered several affordable options, and also revisited the trees to ensure the work was satisfactory. He continued to call and keep me abreast to all areas and the final desired outcome. The team performed strenuous work in cutting down massive piles of brush in at least eight dead trees killed by the kudzu. I will be using Bartlett again in the future, especially this spring. I highly recommend the company, including Ryan as your tree and landscape expert. Bartlett actually shows up and follows up to give you quotes as opposed to the various other heavily advertised companies.
Best of all, was a pleasure working with Ryan and Bartlett's pricing was comparable and better than two companies that actually showed up for price quotes.
You will not be disappointed using Ryan and Bartlett.
Deanna N., Huntingtown, MD
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We have used Bartlett for almost twenty years and all of the arborist and crews have been experienced and professional. We would recommend Bartlett as a company who is client friendly, experienced, and very professional.
Richard H., Sunderland, MD
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Outstanding customer service by Jonathan Cowherd. He leveraged his expertise and knowledge on a regular basis to answer an abundance of questions to include proposed solutions. Always went the extra mile in ensuring I had the information I needed to make an informed decision to include providing me with various options for services, which I really appreciated. Very professional, yet personable in his communications. He made it extremely easy for me to get anything I needed taken care of. I would highly recommend him to friends and family needing Bartlett's services. The website is fantastic, user friendly interface makes it easy to navigate and look up customer history, and see the status of any pending work or outstanding invoices. This is a huge plus for people who prefer to do business online.
Carol B., Hanover, MD
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I could not be happier with the courteous and knowledgeable service I have received from Bartlett, Ryan Cuccia in particular. In addition to tree trimming on my own property, Ryan has patiently and diligently helped me assess trees throughout the community and provide individual proposals to other residents as part of a homeowner's association initiative to address widespread discrepancies in tree maintenance. Ryan has also informed me of other helpful services from Bartlett, and provided contact information for landscaping partners. My experience with Bartlett Tree Experts has been overwhelmingly positive across the board, Keep up the good work.
Bryan V., Lexington Park, MD
Everyone was wonderful. Ryan Cuccia went out of his way to help us identify tree species and areas where we could do preventative work to help them thrive.
Jennifer O., West River, MD
Amazingly adept at removing large trees from the roof of a house. Also good at trimming tall trees, keeping them from the house and gutters. The crew leader knows the trees by their botanical names and the whole crew cares about both the environment and preserving trees when they can.
Jan M., Laurel, MD
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Ryan and the gentleman that did the work were so knowledgeable and I appreciate all the information they provided.
Liane H., Chesapeake Beach, MD
Ryan was knowledgeable about the work that needed to be done and conducted the initial evaluation in a professional manner. He was on sight before the crew began the job and followed up later in the day to review the work. In addition, we had an upcoming landscape project and the tree work needed to be done before the landscaping was to commence. Ryan scheduled our job in a timely manner so that it would not interfere with the upcoming landscape project. We were very happy with the timeliness of the work done by Bartlett Tree Experts. The crew was courteous, efficient, and performed the work per the specifications.
Laurie F., Churchton, MD
Brendan was extremely efficient and quick to respond to all of my questions. He also kept me updated while the job was being completed. I will use your company again. I also appreciated the phone call after the work was done to make sure i was happy. It is awesome that your company actually gives their customers great customer service.
Kim N., Lusby, MD
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Bartlett diagnosed the problem immediately and took corrective action quickly.
Richard B., Lothian, MD
I want to thank you for having Nick come to my property and straighten up the horrible mess left from Irma's visit. The service and work performed was top notch.
Margaret R., Key West, FL
Brock has been very accessible and offers really great advice. He has been a great help with the overall health of all my trees and is outstanding at following up to ensure I have no questions. He is not a pushy salesman.
P. K., Davisdonville, MD
Have always been satisfied with the work that Tyler Balderson and his Bartlett Tree Experts do on our property. That's why I have repeatedly retained their services for many years now.
William C., Edgewater, MD / Anne Arundel County
Many thanks from both of us for a fine job completed by your crew, very competent guys on our property Monday. We so appreciated that you were able to schedule the job quickly for us. Everything is sprouting where they were working and they left no damage whatever to surrounding plants. What would we do without Bartlett.
Bower, Annapolis
Brendan was very professional and helpful. He took care to show me what treatments were needed and even showed me pictures of the diseases and bugs. I have a great deal of confidence in his landscape knowlege.
Powell, White Plains, MD
