Harford County Office Staff
What Our Customers Are Saying About Graham Becker
Graham was very helpful and took time to explain his recommendations.
Kate H., Monkton, MD
Graham answered any questions I had, returned calls and emails quickly, and was knowledgeable. The entire work crew was conscientious, friendly, trustworthy, and efficient. What a great group of young men. The guys worked hard in hot weather and cleaned up my property nicely at the end of each day.
Sue H., Sparks, MD
Graham Becker is the person that I communicate with. He is an asset to your company. He is very responsive, helpful, and courteous. I do not hesitate to contact him with any problems that I have with my landscape.
Rebecca P., Pylesville, MD
The team was great, seemed to have a great time doing their job, and was very professional. They clearly know what they are doing. Working with Graham to set up everything was seamless and he kept us informed all along the project, even calling to let us know about a cancellation he had and if we wanted to have the work done immediately.
Leslie S. , Sparks, MD
Graham and the workers were all very professional and courteous. The work was done very well, especially the trimming and thinning of the Cherry tree. The tree looks much better and will allow sunlight to reach the ground. Removal of the old Pine tree went well and stump grinding completed.
David P., Bel Air, MD
Graham was very friendly and informative. He gave time to review all trees that I had questions about. I feel that he gave me good advise to keep my trees healthy.
Wanda E., White Hall, MD
Graham and the crew have been terrific at solving the problems of my plants as well as taking care of the trees at my property. Thank you for all you do.
Perry C., Havre de Grace, MD
I have been a Bartlett customer for years, and I am never disappointed by the services you provide. Graham has been a fantastic resource for trimming, pruning, and removal advice. When scheduling any service he is communicative and works to accommodate our schedules. We had no property damage in the recent wind storms largely because of the pruning we have been advised to complete over the years. We have had several large trees removed recently and, the remaining stumps ground. Chris, Grant, and Brandon have been polite, professional, hardworking, and diligent as well. Brandon worked to finish a grind job late on a holiday Friday and during a torrential rain storm. He did not cut any corners, finishing the job to perfection. We appreciate all their efforts.
Teri C., Bel Air, MD
Graham is very friendly, knowledgeable, and helpful. He develops plans that are best for the trees, both short term and long term. He communicates that information well. The crew did impressive work. They are diligent, thorough, and are very safe and careful.
Ann J., Fallston, MD
Graham is very professional and always answers all my questions. I have learned a lot about trees!
Lisa C., Havre de Grace, MD
Graham is awesome, I appreciate all he does. The guys who come out are very professional. Wouldn't go to any other tree company.
Diane S., Havre de Grace, MD
Chris and Alex did a wonderful job. Graham was very accommodating.
Priscilla S., Bel Air, MD
I have nothing but great things to say about Graham Becker and his wonderful crew! Graham gave me totally accurate and affordable estimates, and the crew fulfilled every expectation! They didn't even mind me hovering around, and made sure everything was done to my liking.
Leigh M., Bel Air, MD
Graham Becker is always available and responsive to my questions and concerns.
Rebecca P., Pylesville, MD
Graham is a terrific representative for the company&professional, yet friendly demeanor; knowledgeable; willing to make recommendations; and to easily explain needed work and how it will be conducted. The lead staff member was professional and pleasant to deal with. He kept us appraised of progress during the project. The entire crew were efficient and did a terrific job and left the property clean and looking well groomed!
Linda M., Joppa, MD
I want to let you know how very pleased we are with the work performed by your crew. As you know, we are returning clients and, we are for the very reasons exemplified by you and your crew (Jack and Chris). You were not only a pleasure to work with in planning the tree removal efforts, you understood our tree removal needs and had them executed perfectly. Jack and Chris were just awesome young men. I am always so impressed by the quality of individual Bartlett Tree is able to hire and maintain. Whatever the business model is there, don't change it. I appreciate the hard work demonstrated by every crew Bartlett has assigned to our tasks. Hard work efforts aside, the crews go the extra steps in providing¬ just a good job, but an excellent one. Attention to the smaller things that are so appreciated. Generally the brush associated with any tree removal is a messy cleanup. Jack and Chris raked and even cleaned up the 'sawdust' off my lawn. I very much thought your personal immediate follow up of the job was a truly professional touch, and I thank you. Please pass my compliments along to your crew, as well as any management that may be interested. Honestly, I must compliment the office staff as very professional and kind any time I call!
Teri C., Bel Air, MD
Our entire experience with Bartlett has been nothing less than perfect! Graham Becker has been truly amazing to deal with&from his friendly manner to his professionalism to continuing to check in throughout each project and follow up. Having dealt with contractors from all walks of life in the past, this isn't the norm, this is the exception to receive such wonderful customer service. Graham worked closely with us to create three separate projects to complete over about a years time. He understood to work with us so we could complete the projects and within our budget. The crew that was on hand for each project was also spectacular! Each gentlemen was a total professional, personally introduced themselves each time, and friendly. They were all extremely competent on the job. I've never had an experience with an outside company where everyone from the Sales Person to the Project Manager to the actual staff performing the work was courteous, professional, friendly, and extremely competent. Let's face it, many times the staff that ends up on site to perform any contracting work (i.e., electric, plumbing, paving, or tree service) isn't usually professional - from appearance to personality. Our entire experience with everyone at Bartlett has been 100% top notch. I would highly recommend them to anyone and do plan on continuing working on future projects with Graham. Graham and his team were truly a pleasure to work with for all steps of our projects.
Tony A., Kingsville, MD