The machine operator was very courteous and accommodating. He tried to remove as much of the stump as possible with space limitations.
Patricia X., Chevy Chase, MD
Chris Larkin is wonderful. He helped us prepare our trees for re-landscaping the entire yard last year. This year he diagnosed our diseased White Oak and arranged for its removal. Last night he spent over two hours in the evening at a community meeting on the White Oak die-off in Takoma Park, giving me and my neighbors a much better idea of the crisis and what we need to do to try to help our trees survive. The tree removal crew is both skilled and friendly. The man in the tree was incredibly skilled. After spending a second, very long, day removing my neighbor's tree, branches of which hung over our deck, flagstone, and planting beds, he came over and spent at least half an hour cleaning up the debris that had fallen on our side of the fence. I have recommended Bartlett often, both on the neighborhood list and to individual neighbors.
Kathleen D., Takoma Park, MD
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The staff that arrived were great. They were able to do it safely and faster than what I thought it was going to take. I had three other company's come out and two told me they could not do it without me taking down my fence. Much thanks you were able to fit me in.
Chris M., Damascus, MD
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Just can not say enough good things about MIchael and the skilled technicians at Bartlett. They go out of their way to discuss and explain everything, are always on time, very responsive, and do a very professional job each and every time they are here to take care of our trees.
Rick J., Potomac, MD
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We were very pleased with Bartlett Tree Experts. The team showed up on time. Chris Larkin was here for much of the time the team worked. Our tree is much safer and looks much better.
Katheryn M., Bowie, MD
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Michael came to look at our problem tree this morning. I asked him to talk about basically all of our trees and share his thoughts on them. He gave me all kinds of information and suggestions. He represented your company well and impressed me with his obviously thorough knowledge of trees and tree problems. Thank you for sending him.
Rachel A., Columbia, MD
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We so appreciate the care and attention you have given to my trees and shrubs. We feel so fortunate to have your expertise available to us. I want to send a special thanks to Marcus, who came to take care of the compacted soil and to add bio-char to the Stewartia tree in our back yard. He was friendly, courteous, and highly competent. He was careful in getting the electrical supply to the back yard. He left the site in excellent shape. I was so impressed with him and want the managers of Bartlett to know how well he represented the company.
Thomas M., Kensington, MD
For the second time, I selected Bartlett to trim and prune two trees in my yard. From the moment Joel Spano made his visit to inspect the trees and provide his professional feedback to the moment the crew drove away, everything was done in a very competent manner. The crew made sure I knew what to expect as they trimmed each tree. The men were polite, thorough, and cleaned each area with extreme care. I will not hesitate to hire Bartlett for future tree work I highly recommend their expect services.
Mary Frances B., Montgomery Village, MD
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Michael Leibfreid knew exactly what we needed when we explained we were concerned about safety issues and he identified three trees that would benefit from deadwood trimming and cutting away from our, and a neighbor's, house. The team that came out kept us apprised of what they were doing and left the property neat and tidy after performing their work. Over all, a positive experience. We will be calling again in a year to have the cabling that was installed on our Hemlock checked.
Carol D., Rockville, MD
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The guys did a great job trimming all of the specified trees far enough back that the branches should not encroach on the property for a few years.
Carolyn F., Silver Spring, MD
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Joel is amazing. I have complete trust in his opinion and recommendations.
Jimmy L., North Potomac, MD
The work was very difficult, involving tree access from the neighbor's driveway. The men handled this work seamlessly and efficiently. I would not be surprised if they use Bartlett for any tree work they might have in the future.
David B., Darnestown MD
We have been enjoying great support from Riley Smith and the rest of the Bartlett team.
Samuel R., Derwood, MD
We were very impressed with the care and professionalism of your arborist and crew. The arborist was able to answer our numerous questions and the crew did a phenomenal job taking down the trees and cleaning up. We would definitely recommend them. We are now happy to have someone to trust when we have questions about our trees and need reliable work.
Coit H., Upper Marlboro, MD
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Forest Bowen was very professional. Hector, Jaime, and Paul are one of the best at tree pruning and shearing of my Green Giant Arborvitae hedge.
James H. , Potomac MD
Ashley, the crew foreman, provided outstanding customer service by communicating well and trying to avoid damaging surrounding plants during the tree removal.
Desiree J., Beltsville, MD
Riley Smith could not have been more cooperative and helpful. Because it was a drizzly day he was able to divert a team to handle my small job since their larger job was not possible, and I got my trees taken down the same day. When they were done you could not tell they had been there, everything was neat and clean. I would definitely recommend Bartlett.
Caroline R., Derwood, MD
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I can always rely on my arborist, Nick, and value his expertise and recommendations. Santos and his crew have been to our home several times and I can also rely on them as well to be courteous, professional, and attentive to my needs and issues. Tyler is the new member and always appreciate it when he calls to let me know that he is coming by. He also takes his time and is thorough at his job. My experience with Bartlett since Nick has come on board has only been positive.
Beth L., Washington, DC
All of the crew members that have serviced our property over the years have been professional and friendly. Joshua Nadler is a true ambassador for your company. As far as this customer is concerned, Bartlett should make sure he is part of the team for a long time to come.
Sean F., Derwood, MD
Always wonderful to work with Forest and the WoodAcres crew. Happy customer for many years.
Joanne H., Bethesda, MD
A big thank you to Michael, Ashley, and the entire Bartlett crew who made our backyard beautiful again. After listening to our concerns as well as inspecting the trees on our property, Michael provided knowledgeable expert advice and recommendations in a friendly, helpful manner. Ashley and his crew were also very professional and worked so hard in trimming and removal of all the debris. We were very pleased with the work provided by everyone. First time using Bartlett Tree Experts, they will definitely be our first choice for any additional tree work done on our property.
Diane C., Brookeville, MD
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Josh and all the Bartlett crew have always been extremely knowledgeable, helpful, and courteous. These are reasons why we have been coming back to Bartlett for advice and care of our trees over the years.
Shelia C., Washington Grove, MD
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My service tech always informs me of what the treatment will be and why. He invites my comments and concerns about the tress and shrubs. He is always professional and courteous.
Zaia L., Mitchelville, MD
Very pleased with the great service and staff.
Barbara S., Gaithersburg, MD
The experience was very pleasant starting with Patrick and the crew that worked hard to remove and clean the job site. This is the second and not the last project I have to remove trees. I will certainly recommend Bartlett to anyone I know.
Ahmed K., Germantown, MD
Always courteous, professional, and tidy. I liked that Josh came for a site visit, walked me through his recommendations and I had the estimate soon thereafter. I liked that he knew the names of some of my neighbors and respected their property. I liked being billed after the services was completed.
Chris W., Kensington, MD
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Josh Nadler was knowledgeable and committed to listening to our needs and recommending a thorough plan to care for our trees. We appreciated the time he gave to working with us. Ezekial and the crew were skilled and also helpful in answering questions that I had about the trees. Danny who came and applied treatments to the other trees was friendly and competent. We look forward to working together with your representatives to maintain the health of the trees in our yard.
Jane and Dick E., Laytonsville, MD
You promised artists to trim our trees and you certainly delivered. They did a fabulous job.
Kathleen M., Hyattsville, MD
Bartlett already works with us on two properties, and I have already referred my mother to Bartlett. We very much appreciate all you do.
Linda K, Silver Spring, MD
Nick Scaletta was very knowledgeable and responsive. It took no time to schedule the work and the crew members who pruned our myrtles were very polite and did a great job.
Carol N., Chevy Chase, MD
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The onsite crew was very polite and capable. Great job.
Melanie H., Boyds, MD
Mike is amazing. Usually comes to inspect damage the same day and tree removal is within a few days. He is a pleasure.
Carol Y., Potomac, MD
I am very pleased with Michael Leibfreid. He is professional and courteous.
Robert K., Olney, MD
The crew members are always polite and respectful. Josh Nadler always listens to me and helps me decide what my husband and I should do on our property.
Lynn J. , Laytonsville, MD
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I really appreciate Michael's help getting our work done and the hard work of the crew cleaning everything up. The trees/bushes look so much better. I look forward to working with Bartlett again in the future.
Keri T., Poolesville, MD
Your technical support staff, who did the trimming and spraying, are always very polite. I can't say enough about them. We appreciate Michael's careful attention to our property.
Janet W., College Park, MD
Josh is very helpful and very responsive. He is very knowledgeable and works with us on our needs. I enjoy working with him.
Patty B., Rockville, MD
Michael Leibfreid and crew member Patrick were always courteous and responsive to our concerns and questions. We enjoyed working with them very much.
Peggy S., Brookeville, MD
Josh is awesome. He is patient, attentive, and listens to our wants. Then he follows through with our wants.
Tom M., Gaithersburg, MD.
Try asking plumbing questions at Home Depot. Good luck. Expertise is hard to find, and there is no substitute for knowledge. I particularly enjoy Mr. Christopher Larkin's expertise. I value that Bartlett sends me an expert, not a salesman. This is my second time working with Mr. Larkin, and our work is ongoing. Great job.
Erich H., Washington, D.C.
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Michael Leibfreid has been great to work with. He was patient with us and came to our home more than once to help us figure out the best plan of action for removing the tree. He was able to answer all of our questions.
Kevin B., Oxon Hill, MD
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Mike and his crew were outstanding. We will be using them for future services. Mike has spent time on-site and in e-mail answering my questions and ensuring he understood my requirements and that the work Bartlett has accomplished would satisfy those requirements.
Craig B., Clarksburg, MD
Bill Eck is very knowledgeable and helpful. He noticed and brought to my attention an infestation affecting shrubs on my property even though that was not the purpose of his visit.
Roberta C., Washington, D.C
Have used Barlett's service over the years with great satisfaction, this was no exception. Many thanks to Bill Dunn and wish him well in his retirement.
Joan N., Washington D.C.
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