Chris Larkin is always personable, informative, and helpful. The crew was great as well. The job was tough, eight trees on a sloping hillside in brutal heat, but they worked hard, were easy to deal with, and left the site in good shape.
Patrick F., Takoma Park, MD
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Kevin and crew are always professional and friendly. I appreciate the advanced notice when coming on the property, and the explanation of services.
Lynette T., Fulton State, MD
Everyone was fantastic. Professional, helpful, and knowledgeable. Very pleased with my experience. I would not hesitate to call Bartlett again.
Paula I., Gaithersburg, MD
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I have been a Bartlett customer for a number of years now, and your people are top notch. Not only do they do excellent work, but they are considerate, helpful, and very pleasant. I have a lot of trees, and I am very grateful to have such good people taking care of them.
Marae P., Olney, MD
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Very professional and hard working. Very neat. Good value for the money.
Peter F., Landover, MD
Chris is always very professional. He also recognizes me as a client for many years. The three team crew was fantastic. I would like to extend my thanks to them for a job well done.
Carlos S., Capitol Heights, MD
This is our first experience with Bartlett Tree Service. We are fully satisfied that we have engaged the right firm to help us work to ensure the health of our large, forty year old Maple tree in our back yard. Joel was the first Bartlett person to come to our home. We appreciated his willingness to address our many questions throughout our garden areas and, particularly, to describe for us his proposed programme to help our tree thrive. The next person to come was the Bartlett tech who injected fertiliser into the entire area defined by the drip line, other than that area covered by pavers forming our patio. It became clear immediately why the Bartlett treatment could not practically be done by a home owner. The third presence by Bartlett was the pruning crew led by Roberto. Roberto was able to explain to us exactly what he and his crew would do and he took into consideration our preferences at each turn. As Roberto said, his objective was to do the pruning in such a way that the tree benefited and that we could not see any negative consequence of the choice of cuts. We were most impressed by the knowledge and capability of each Bartlett employee to communicate well with us.
Michael R., Darnestown, MD
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Respect and courtesy...two aspects of most modern businesses that are missing in their dealings with customers. However, Bartlett's staff and Mike Leibfreid, Bartlett's representative, were the epitome of both of these aspects. It was a pleasure meeting and working with such a fine staff. I will certainly be using their services again when the need arises. Thank you for all you did. Bartlett Tree Experts was recommended to me by another of their customers. The service, quality of work, and pricing were excellent. For me, it is always a sad time when a tree has to be removed and my feelings were treated with respect. I am grateful to everyone at Bartlett Tree Experts.
Julia O., Laurel, MD
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This was the first time I had worked with Bartlett Tree Service and I am very pleased with the work that was done so timely. The Arborist and the staff were very professional, courteous, knowledgeable, and did an outstanding job. I am very grateful and will definitely use them in the future as well as recommend. Thank you.
Joyce F., Kensington, MD
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Every time I interact with someone from your company, I am impressed by how helpful and knowledgeable everyone is. Michael is always extremely patient answering questions and thorough in the way he assesses the trees. Your crew was extremely efficient also, and they got the job done without any issues. The area was spotless when they left and they were extremely nice snd pleasant. Thank you for a job well done.
Margaret B., Potomac, MD
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The crew who came out to do the work were exceptional. They went above and beyond to clear everything including roots from some bushes and small trees out of the area, and left everything neat and clean. I was so impressed with their work, especially since I had asked to have a few additional tasks added a couple of days before they arrived. They took care of it all, and left the areas where things were removed ready for planting. I could not ask for better.
Gail R., Greenbelt, MD
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This was our second experience with Bartlett and it was outstanding. Everyone we encountered was professional, polite, and made sure no extraneous damage happened. Michael Leibfred was wonderful, he assessed the job and provided us with a fast, detailed estimate. The crew was awesome, no cars were damaged, and the debris was cleaned up. We had two large trees taken down and left it immaculate. We will use Bartlett for any further tree maintenance, and continually recommend them to others.
Leilani A., Fulton, MD
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Dillon was great. He answered my questions and explained what he was applying to the tree and roots. He was very accommodating of my curiosity during our tree's first treatment.
Pamela C., Columbia, MD
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We love working with Joel and the crews that work on our property. Joel is straightforward, low key, responsive, and does not up sell. The crews are polite, efficient, and always explain what they are working on.
J. Bose, North Potomac, MD
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My neighbor across the street has been singing your praises for years. She also noticed my Oak out front was in trouble and I am so glad she recommended you to me.
I thought for sure I was facing the sad decision of having them removed and can't thank you enough for saving my three huge old Arborvitae - their "hair cut" was perfect - even with all the ice this year not a single branch dropped.
Vicki B., Seabrook, MD
Riley Smith was very courteous and spent time discussing our concerns and providing helpful advice on going management of several of our plantings. Staff doing the work were very accommodating and easy to work with.
John H. , Derwood, MD
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We recently followed up on Joel Spano’s tree trimming recommendations. Roberto and his crew were polite, extremely efficient, and did a great cleanup after their work. We will also continue to have the general tree care work done through this year, as Joel had recommended.
Sheila C., Washington Grove, MD
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Everyone we came in contact with was very nice, helpful, and easy to deal with. We were also very happy with the quality of the work and the crew's timeliness and efficiency. Great experience overall.
Corey S., Hyattsville, MD
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Great job. We will have you guys back out to deal with the Elms soon. Thanks for the great work and extra clean job site. I was a little nervous about the recently seeded grass under the two trees, but the guys treaded softly and there was no damage to the young grass at all.
Mike B., Bowie, MD
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This is the second time that I have used Bartlett Tree Experts and I chose them because of their professionalism and knowledge about trees. I believe that I received an honest evaluation of what was needed in my case and that was carried out. After all they are Experts I was treated kindly by everyone.
Clarice T., Upper Marlboro, MD
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We were very satisfied with your tree services and if asked we would be available to so state our satisfaction to others.
Julian J., Garret Park, MD
Everyone on the team is polite and professional. The foreman of the crew who did last week's trimming was personable. Truly a pleasure to have such good service.
Janet W., College Park, MD
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They were all very helpful and professional. The guy who sprayed my trees even waited until I got my horses in the barn before he started his work. I appreciate that.
Ginger D., Dickerson, MD
We were very happy with the whole process. Chris was helpful and responsive to our many questions about what was most urgent and what could wait. The crew that came to do the work was courteous, quick, and left the area cleaner than they found it.
Catherine D., University Park, MD
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Thank you for a great job.
Lauren B., Capital Heights, MD
The treatment recently completed was the first of three planned treatments. I will be able to provide full insight regarding my satisfaction with the service only after receiving the final treatment.
Keenan A., Silver Spring ,MD
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Michael and Dylan are true professionals. We are very grateful for their assistance. We have no worries when they provide the services we require.
David R., Ashton, MD
Michael Leibfreid has a nice personality and gave me helpful information. It is obvious that he is well educated in this field. I met and watched a crew member treat two trees. He is also a nice and professional guy who did a thorough job. When appropriate, I will not hesitate to refer Michael and your company.
John G, Jessup, MD
I was extremely pleased with the Representative and the crewmembers. The crewmembers went above and beyond. Their work was outstanding. My neighbors on both sides of my townhome were also impressed and I provided Bartlett Tree Experts information to them. Thank you for a job well done.
Teri K., Laurel ,MD
Kevin Clair was knowledgeable and friendly. He came highly recommended from Dave Stadler at Stadler Nurseries. Kevin took the time to walk our property, address serious issues and offer advice on how to best care for our many large hardwood trees. I greatly appreciate him traveling from another Bartlett office to visit our property. The crew was friendly and got the job done in a timely manner. I will certainly continue to use Bartlett and recommend them to friends.
Lisa Y., Haymarket, VA
Staff was very helpful in arranging an appointment. The representative was very professional and came out to give an estimate for the work after another appointment finished earlier. I was pleased with the service that Bartlett provided.
Joy M., Lanham, MD
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On time, courteous, and great team.
Bob S., Rockvill, MD
Always appreciate Chris’s care and recommendations.
Diana M., District Heights, MD
Chris Larkin was great, truly knowledgeable, and answered all of my many questions. The crew that came out really seemed to enjoy their job. They were efficient, worked well together, and were highly skilled. They even worked around a vehicle that could not be moved.
Carolyn S., Suitland, MD
The staff was amazing and the work was done to perfection. I am recommending you to a friend, but I know she does not want her name given out. They were prompt and professional. I had been putting off having my huge Fig pruned, but called Bartlett on the recommendation of Homestead Gardens. I was nervous, watched them for around three minutes, realized they knew what they were doing, and went on about my daily business. It is wonderful to know of a company who does hand pruning. Chris Larkin is a joy to work with.
Kay H., Cheverly, MD
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The staff that arrived were great. They were able to do it safely and faster than what I thought it was going to take. I had three other company's come out and two told me they could not do it without me taking down my fence. Much thanks you were able to fit me in.
Chris M., Damascus, MD
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My service tech always informs me of what the treatment will be and why. He invites my comments and concerns about the tress and shrubs. He is always professional and courteous.
Zaia L., Mitchelville, MD
Michael Leibfreid has been great to work with. He was patient with us and came to our home more than once to help us figure out the best plan of action for removing the tree. He was able to answer all of our questions.
Kevin B., Oxon Hill, MD
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