Chris Larkin gave careful, considered, and informed advice. The crew executed the project expertly and professionally. Bartlett charges a pretty penny, but in return does an beautiful job.
Stanley B. , Silver Spring, MD
Christopher explains things so we can understand our particular landscape without being confused. We appreciate that Mike calls us before arriving, also that he takes time to answer any concerns with patience. I liked the card that's was left on the front door after the a job is done.
Doris S., Washington, DC
Always glad to see the Bartlett truck in front of my house, It means my trees and shrubs are receiving the best possible health care. This translates into the improved safety and appearance of my home and other structures on the property.
Sherwood M., Silver Spring, MD
Try asking plumbing questions at Home Depot. Good luck. Expertise is hard to find, and there is no substitute for knowledge. I particularly enjoy Mr. Christopher Larkin's expertise. I value that Bartlett sends me an expert, not a salesman. This is my second time working with Mr. Larkin, and our work is ongoing. Great job.
Erich H., Washington, D.C.
All were professional and obviously competent, beginning with our Arborist, Chris Larkin. We appreciated his oversight visit during the day of work to ensure things were going smoothly and to see if we had any questions. At the end of the job, the crew chief walked us around the property to show what had been done, and why. They said they would be here between 8:30 a.m. and 9 a.m., and they were at our door at 8:28 a.m. Very pleased. Julia T, Bowie, MD
We have had a wide variety of services performed this spring -- tree removal, stump grinding, soil analysis, fertilization, and tree spraying. Chris Larkin and his team are always professional, courteous, tidy, and knowledgeable&and they seem happy at their jobs. It speaks well of the company. We have dealt with Chris for years and find him to be a valued consultant for our garden. Bill K., Adelphi, MD
They removed a large Black Cherry tree with basal decay, removed one dead Elm tree, pruned a huge Black Cherry tree next to house (some of the crew said it might be one of the largest BC's in Maryland), and pruned a Pin Oak. They removed all wood and debris.
The crew was amazing. These trees were all near gardens, fences, houses, and a narrow but critical access road. Absolutely nothing was damaged during the work. A bucket truck was used and large trunk-sized branches were tied and lowered to the ground gently. A crane removed huge pieces of tree trunks. At one time, there were at least four large work trucks parked along side the road for this work, but the crew was careful to ensure that the road was always passable for car traffic while they were parked and working.
Two of the crew used ropes to climb into the large Black Cherry being trimmed. They made their way to the very tops and outreaches of this tree to do their work, and they too used ropes to gently lower larger pieces to the ground. Their work was so amazing that we brought chairs to the work site and watched in amazement nearly all day. We all took lots of pictures.
One aspect that I was very pleased to see is their use of personal safety equipment. The crew used ear, eye, and head protection at all times, and body and leg protection as well. From chatting with members of the crew, we learned they were all experienced in their trade. A supervisor with many years experience was always on site. In chatting with them, we learned that Bartlett is very safety cautious and has a routine for checking and replacing all equipment including the ropes used by the climbers. Every one of the crew were pleasant and professional.
After they left, there was very little evidence that they'd been here other than some sawdust around the trunk locations. There was no damage to the lawn and no dents or gulleys in the ground from falling branches due the manner in which they were removed. They raked up every twig in the yard and along the road where they had parked.
The only thing that could have been improved on slightly was office communication. We had also contracted to have some tree fertilization done and we were not sure when this was happening. Another employee came by about 10 days later and did that work, so all in all everything was done and we are very pleased. Beverly B., Bowie, MD
The company analyzed the soil, fed all the trees, and used a pesticide to kill the pests causing root damage. Bartlett recommended not removing the oak, but feeding the trees on the the property. Bartlett treated the oak for root damage caused by pests (ants and a woodpecker). However, before the treatment, the company analyzed the soil to ensure the correct treatment. Another tree service company suggested taking a large oak down because of root damage. I contacted Bartlett to get a second opinion. The fellow who came to assess the situation advised not removing the tree, but suggested feeding all trees on the property and treating the tree with root damage. I signed a contract and the treatment began. The tree with root damage responded well and the others have been fed. Bartlett performed the work on time and in a very professional manner. I am completely satisfied with their service. Brenda F., Silver Spring, MD
We have been long-time Bartlett clients. We have had the same arborist for many years, Chris Larkin. He knows our trees and property well. We trust him and pay close attention to his recommendations. Conversely, he listens carefully to our questions. The staff that has worked at our home over the years has been wonderful. They work carefully and with great expertise. We appreciate everything that has been done on our behalf. We enjoy a high level of trust with Bartlett. They have been very responsive to our needs. David and Gail, Silver Spring, MD
Chris Larkin has always been a wonderful person to work with; when we lost our tree in the last storm (not the derecho),the one after; I called on the Saturday when it happened and Chris returned my call that day, which I did not expect. Chris had a crew at our house early the next week. They did a great job. However, the person who really deserves special mention is Gilbert who came with the stump grinder and to maneuver it into our backyard, do the grinding, and then get it back out. He didn't lose a plant or ruin anything; our yard looks as if no one was here, except, the stump is gone. You have wonderful people working for you. Gail B., Silver Spring, MD
Chris Larkin was fabulous in explaining what needed to be done for my holly trees. The "tree guys" were very professional and did amazing work the pruning trees. Not one holly leaf was left for me to clean up. I will definitely use your company again if I need additional work. Thank you. Nancy S., Rockville, MD
