I thought it was excellent service all round. The process was simple, from the initial appointment to dealing with the crew on the day.
M. Clonfero, Guildford, UK
I would like to thank you sincerely for reducing the size of two tall trees at my home in East Ewell. I was initially visited by an assessor who quickly analysed the work to be done and offered an approximate price for completion. A suitable date was arranged. Two young men arrived on the arranged date at the allotted time and immediately started working. They completed the task excellently. The trees now look safe. The cut branches were all taken away, and the small twigs raked and disposed. They kindly left me several branches to be reduced in size by myself as firewood. Clearly, your employees have established high personal and professional standards in their work. Their high standards of efficiency in work clearly make them an asset at Bartlett. I would have pleasure in recommending them and the company for any future tree work.
B. Chappell, Surrey
The five tree surgeons from Bartlett did a really great job of removing three oversized trees from our London garden. The trees overhung six different properties, full of sheds, pots, walls, trellis's, and other companies had shied away from the job due to the risks. Bartlett agreed to take it on and while the price was high, their men worked for six days on the job, so it was fair. The guys were friendly, happy to discuss things, and be photographed and videoed. They clambered around high in the canopies, taking down the dense network of branches in manageable sections and took real care to minimise damage to the rest of the garden despite winds and the size of the timbers. They also cleaned up well at the end of the job. Very professional.
M. Simpson, London, UK
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We value the courteous service and advice we received from your arborist representative and crew members on the job.
Mrs. Ingram, West Sussex
Nice down to earth guys, Tom who came originally was very professional and friendly.
Would certainly use Bartlett again. Many thanks, great job done.
Mrs. Spriggs, Haslemere, Surrey
I have been waiting for the chance to pass on to you my total satisfaction with the work carried out, and the brilliant men who did it. It was a great job, and the guys were so professional and considerate, the main arborist extremely thorough. They left the garden and the neighbors property very tidy. So please pass on my remarks, and thank them, and thanks to you too. Bartlett will be the place for me.
Mrs. Hinks Edwards, Kingston, UK
Please pass onto the two lads who did the job for having to leave them mid job. I can assure you that as we turned into our drive upon our return the shrubs were there first things we looked for and we were not disappointed.
Mr. Reed, Surrey, UK
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I have been with Bartlett for some time and have always been very pleased with the service they provide, friendly, and knowledgeable staff.
G. Young, Bisley, UK
Charming young man who seemed genuinely interested in our Mulberry tree being a bit unusual. Carried out the ongoing treatment efficiently.
J. Prince, Farnham, UK
I have used Bartlett on numerous occasions for tree work. I always find they do a good job in a professional and courteous manner.
Rossides , Guildford, Surrey
Really appreciated that they tidied up so well in addition to a job expertly completed. Tom was very knowledgeable and helpful.
Anonymous, Wimbledon
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Very happy with all Bartlett staff involved. All the work was professionally and sensitively completed. I could not have asked for more.
R Dann, London
Excellent job. Thank you.
M. Cassidy, Walton on Thames
Very helpful , Very knowledgeable , Great work ethic, Great advice.
Fantastic job guys . Looks amazing . Thank you.
N.Martyn, Fleet, Hampshire
Very helpful office staff when I contacted them for appointments and other members of staff, relating to the actual work, equally efficient and friendly.
J Prince, Farnham, Surrey
Courteous knowledgeable, friendly, and very helpful.
B. Martin, Epsom, Surrey
Arrived promptly and explained how the crew would proceed to complete the work. They worked well together as a team and all were polite and courteous. The crew worked efficiently and continuously throughout the day, consulting us and keeping us informed of progress. All the work discussed was completed and all debris cleared leaving the garden tidy and transformed. We now have views we have not seen for a long time. Job well done.
J. Holliday, Surrey
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The young lady who turned up could not have been nicer. Very helpful, thoughtful, and efficient.
P. Oliver, Farnham
Tom and his team exuded confidence and knowledge about our tree problem. We felt we were in safe hands.
Response was very prompt and scheduled earlier than expected to fit in with our timings..
I Ewart, Shalford, UK
Helpful initial advice and speedy quote on conifer removal and replacement. Ludo and Alex, who carried out the work, were excellent - very efficient, very pleasant and hard-working. Progress was interrupted by an unexpected wasps' nest near the base, but the nest was neutralised that afternoon, the men returned the following morning and completed the stump grinding and planting replacement bushes.
Conifer removal was caused by disease; but I felt that at the initial visit and on-site work, Tom and the team listened with care and then met requirements, both in practical terms and with aesthetic considerations at all stages: e.g. this was a large radius from a 60-year conifer bush, but the replanting of 3 small bushes sympathetic to the site and then an inner circle of protective and decorative wood chip turned a raw site to a newly attractive one almost immediately.
B Singleton, Shalford, Surrey
Always polite and professional. I have been using Bartlett for some years now and have been impressed with their work. On time, no fuss, job done well.
M. Davis, Chessington
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Very professional and great communication rearranging a good time to visit and do the work. They got the job done swiftly with no mess.
J. Wyatt, London
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Charming young Jacqueline came the day before and sprayed the trees. She was so friendly and jolly. Zoe on the phone sounds really nice too. I did not meet the young men that removed the nests, my husband met them however.
C. Roscoe-Taylor, Byfleet
Great visit and great knowledge. Very glad Tom came over to help and advise.
A. Charge, Tadworth
The guys who came and did the work were lovely, and left the place spotless. I could not believe the amount of rubbish they removed. A very efficient job, and we look forward to seeing them again for the work booked in January. I think they also managed to pick up a contact for at least a quote from our neighbour.
H. Gray, Hook
Very friendly staff, hard working, and punctual.
J. T., Ripley, Surrey
Tom was enthusiastic and so knowledgeable about all aspects of trees. He did a wonderful job. The trees all looked beautiful after he had left. He was just a very easy, conscientious person to deal with.
P. Newton, Churt, Surrey
Tom always responds quickly. His visits and comments are always helpful and informative. I think he saved my last batch of Thujas last summer. Have recently had them treated again. Always find it appropriate to have the service and recommendations of Professionals like Bartletts. Thank you for the excellent service.
E. Grieves, Woking
Adam was brilliant. Thanks again.
A Gimes, Milford
The days work was absolutely brilliant this year and the garden now looks ideal. Please thank the three men who did such great work for me.
J. P., Chobham
The men did a superb job cleaning up the fallen tree. A very tricky job. Many thanks, indeed.
J. R., Haslemere
All good with job. I like the knowledge imparted.
D. S., Blackheath
Great Service. Very Pleased with the work carried out.
A. R., Ash Vale
The Bartlett team were very efficient, tidy, and courteous. We would definitely recommend Bartlett to other people. The service received from Bartlett has been great. Tom advised on what we could do as well as what we should do with regard to trees we had not considered. The team on site were friendly and helpful as well as advised on potential issues we should be aware of with our trees. In time we would like to cut down more of the trees and will turn to Bartlett when we are ready to do so.
C. M., Farnham
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As professional and pleasant as ever. You always deliver what you are supposed to. Such a relief in this day and age.
R. A., East Horsley
All your staff was knowledgeable and gave confidence to put ones gardens in their care.
T. W. , Ewell
Very good, efficient, and knowledgeable.
D. B., Kingston
I was pleased to find someone who could deal with leaf miner in Horse Chestnut.
N. C., Camberley
All very helpful and professional
J Triska, Wormley
The job was done to my satisfaction, and left neat and clean. The administrative staff was friendly, efficient, and helpful. I would recommend Bartlett to my friends, relatives, and colleagues. Arborist was polite, courteous, and professional. A pleasure to deal with a company like yours, so very few around these days.
Seddon, Brook
Good Job done as usual.
V. D., Hampton
There are many Horse Chestnut trees in my area, most have been brown since early August and are now bare of leaves. Mine is still green and in full leaf. To say I am delighted with the improvement since you have been treating it is a major understatement.
W. M. A., Kilmeston
We were very pleased with all our dealings with Bartlett Staff.
E Bell , Stoke De'Abernon
Very Good Service - Thank you.
J. B., Epsom
Tom and his team have been terrific and are always very knowledgeable and helpful. I have already recommended the company to neighbours and friends. Everyone is always so polite and lovely in their manner and this makes all the difference. Carry on the great work!
Ms G Muinzer, Putney
Very knowledgeable staff who did a professional job.
Mr D Clinton, Woking, Surrey
Excellent first contact by phone with Carol. Always friendly but professional. Tom Holliday makes me feel valued as a customer. I found the crew courteous and helpful. They did a great job. I have used Bartlett for many years and have always found the service excellent. For this reason, I have done and will continue to recommend you to my friends.
Mrs H Wright, Godalming, Surrey
