Professional and thorough. Exactly what I was hoping for.
Joe S., Irwin, PA
All of my contacts with Bartlett have been impressive. I am very pleased with the services I have received so far. I am confident that future work will be the same level.
Linda L., Greensburg, PA
Everyone was courteous and professional, and the crew was so cute. When they were next door working on my neighbor’s property, they remembered to ask how my eye surgery went. Impressive. Thanks so much for excellent service.
Phillip P., Greensburg, PA
Very friendly. Actually pointed out additional shrubs to be treated as a precaution, and coincidentally there were bagworms already present. I am a Penn State Master Gardener who had received Con Ed credit hours at WCCC via Bartlett presentations. That is how I learned of Bartlett and knew they would be the arborists I would chose.
Kimberly B., Greensburg, PA
Jason Rihn gave me and my son advice that included education about what our Japanese Maple trees needed. Starting to understand the style of growth of any given tree really helps. Everything about your business works well, the arborist, the pruning men, and the office staff. They showed up when they said, were professional, and cleaned up. There were no glitches and that is very refreshing.
Patricia K., Pittsburgh, PA
Everyone from Bartlett with whom we have interacted have been very professional, knowledgeable, and courteous.
Bill C., Derry, PA
The job was done in a timely manner. The area was cleaner than before they got there. Very satisfied.
Bill C., White Oak, PA
The young man who has come to our property twice now is knowledgeable, helpful, and courteous.
Dorothy S., Pittsburgh, PA
Listened to what I wanted and provided guidance and education regarding the health of our trees and shrubs. Great crew, courteous, helpful, and willing to listen to questions. I am thrilled with the quality of the work.
Judy J., Pittsburgh, PA
I asked the crew if they would dump some wood chips at a tree at the bottom of the driveway, intending to spread around as mulch. When I went out to check, wood chips dumped and spread. Good for old people who would take the following week to do something like that.Thank you.
John A., Apollo, PA
Liana in the Irwin office was very helpful in setting up an online account and autopay protocol. They were very pleasant, informed, and accommodating. We use Bartlett at our MA property as well, and have always found Bartlett to provide exceptional service.
Cathy C., Ligonier, PA
Checked frequently with me with questions and what exactly I wanted done. All the crew including Jason are super nice. I use them every year for my home and public gardens.
Nancy D., Pittsburgh, PA
Matt has kept our Magnolia healthy. The previous owner is amazed how well it is doing. This year it was glorious.
Robert H., Greensburg, PA
Both the representative and the crew have always been excellent to deal with.
Rey C., Greensburg, PA
Everyone was friendly and professional. I spoke with Lee in the office numerous times and she was always pleasant and accommodating. Jason Rihn was obviously knowledgeable and was thorough in his inspection. He was patient in explaining his recommendations for my trees. Cecil and his crew who did the job were exceptional in their abilities. They did an outstanding job with complete clean-up of all debris. A job well done. I am very pleased with every aspect of having dealt with your company.
Judy B., Murrysville, PA
Great service. I am always kept informed.
Michael P., Apollo, PA
It was so nice to have knowledgeable workers on the job. They knew what to do and stayed on task the entire time.
Karyn B, Oakmont, PA
I was very Impressed with the entire process, but specifically appreciate the crew who came to my home. It was Christmas Eve and all were very courteous, focused, efficient, and the work was excellent. I would highly recommend Bartlett to anyone looking for a tree service.
Anne Clair G., Pittsburgh, PA
Very responsive to my questions.
John B., North Huntingdon, PA
Very knowledgeable and professional. Scheduling and work was completed in a timely manner.
Eileen H., Pittsburgh, PA
From contacting Bartlett the first time to beginning the job each representative has met and exceeded our expectations.
Linda C., Greensburg, PA
I like the way Matt answered all of my questions and explained exactly what had happened to the tree that needed to come down. He was courteous, helpful, and clearly very knowledgeable in his field. The crew who took the tree down did a nice quick job and left everything clean. Thank you for making this easy.
Laura P., Greensburg, PA
Jason Rihn is very personable and explains the problem and how it will be addressed. I appreciate his expertise.
Joan W., North Huntingdon, PA
Steve Miller was very accommodating, good about sharing ideas, and foreseeing risks associated with the job. Dealt with our neighbor who has an irritable disposition. His authority is invaluable. George gave his crew clear directions and they gave an excellent performance on a particularly technical job.
Barry S., Pittsburgh, PA
Steve Miller has provided expert advice for us for many years. His recommendations have been very helpful and accurate. Having an expert who is familiar with our property and very promptly available is a real plus. Very satisfied with Bartlett.
Flaccus S. , Allison Park, PA
The crew was cordial and respectful. They asked me a number of times whether I was satisfied before they moved on to the next task. They also were careful about not putting the heavy truck on my driveway concrete.
Helen S., Ligonier, PA
We have a very high level of confidence in our arborist, Steve Miller. Not only is he extremely knowledgeable, he is friendly, and professional. Cecil is our crewmember and he is also very courteous and knowledgeable. I have spoken to the office staff and she has been friendly and efficient. Our overall experience has been very good.
Alice U., Allison Park, PA
Matt Murphy was professional and personable. He guided us to make informed choices for maintenance of our valuable landscaping trees. The crew that performed pruning and root collar surgery was likewise courteous, knowledgeable, and hard working. Very much impressed with the level of professionalism of all Bartlett staff.
Jim L., Indiana, PA
George Blair and his crew were extremely knowledgeable and acted in a very professional manner while performing business at my home. Jason is a very knowledgeable and professional representative for the company. I feel very comfortable with having the Bartlett Company on my premises.
Nick D., North Huntingdon, PA
The crew members were extremely courteous and friendly. They took great care not to damage other trees and shrubs as they pruned our Oaks. Steve Miller, is extremely knowledgeable and helpful. He shares our concerns about doing the best for our old trees. As a certified master gardener, I feel that Bartlett Tree Experts are the best arborists in our area, real tree doctors.
Barbara M., Allison Park, PA
Steve Miller is knowledgeable and has an amazing eye for issues to be corrected and good things that are happening. He is quite responsive and thorough. We were not at home when the crew did their work. It looks fine and everything is neat.
Howard B., Pittsburgh, PA
We are extremely satisfied with the professionalism and courtesy of every Bartlett member we have encountered. We are also very happy with the results.
Richard G., Ligonier, PA
I am very pleased with the tree work. It is superior to most other jobs I have had done at my property.
Nathan Y., Pittsburgh, PA
Matt, our Tulip Popular that was infested by insects two years ago is now fully recovered. The leaves are large and there is no evidence of insect infestation. Thank you for your diagnosis and your teams services.
Frantz and Chris H., Greensburg, PA
After six years my little dwarf pear trees are blooming! So thank you very much. I may get pears this year.
Betty A., White Oak, PA
On March 8, 2017 I called Bartlett and informed Liana Dixon that the wind blew over a 40 foot tree which was laying on top of my house. I explained I needed to remove the tree ASAP and repair the roof before the next storm. She and Matthew Murphy, Bartlett's professional representative and arborist, performed brilliant on-the-spot orchestration of Bartlett resources and had team and cherry picker at house within 30 minutes! The three man team: Cecil VanHouten, Travis Howland and Chad Stirling performed the task of removing the tree with the utmost professional precision! Their performance of integrated synergy was a marvel to watch. I'm sure Barlett will receive several new customers from their demonstration that day. Immediately after Bartlett team cleaned up and departed, my contractor arrived and had ample time to temporarily repair the roof for the next storm. Kudos to Bartlett and its entire team from the initial telephone call to the Bartlett truck departing the neighborhood.
Mark K., Greensburg, PA
We have a high degree of confidence in the service that Bartlett offers.
Alice A., Allison Park, PA
Top notch on all counts. Jason was very informative about how our tree should be pruned and kept healthy. He kept me well informed about when the work would be done when there were some adverse weather conditions. The crew was friendly and efficient. They cleaned up thoroughly.
Peter V., Pittsburgh, PA
The guys who worked on my zelkova tree were very pleasant. They were careful about the bushes beneath the tree. We were very impressed at how they climbed so fast and moved about so expertly. Our neighbors even came out to watch, it was quite the spectacle.
Susan S., Pittsburgh, PA
The men who pruned my tree were very nice. They cleaned after the work was done, and our yard looked nicer when they left than when they came. This is the kind of quality service that prove your guys are a cut above the rest.
Robert L., Elizabeth, PA
The crew did a really nice job despite the weather. They took their time shaping my tree and were very careful. I was also happy to know that you thought my hemlocks were looking good.
Betty S., West Homestead, PA
The crew did a fabulous job. George is a gem, don’t ever let that man go. All three guys were very nice.
Gina R., Cairnbrook, PA
We appreciate Steve’s attention and constant communication, very good customer service. We commend the crew who did the work. I have referred you to other people, so they could benefit from your service as well.
Rick R., Pittsburgh, PA
I wanted to let you know that I was very pleased with the pruning crew's workmanship. They were very professional and courteous. The trees look great!
Jeff and Patty S., Elizabeth, PA
We want to extend to all of you our complete satisfaction with our recent experience with Bartlett Tree Experts. The team of Conor, Travis and James did a professional job trimming our hemlocks. Even in non ideal weather conditions, the crew pruned our trees to perfection. The clean up was detailed plus the crew even checked in with us before they left to make sure we were happy with the results. We are very fortunate to have you all at our home.
John and Betty S., West Homestead, PA
All three of the gentlemen who were a part of the crew that pruned our oak trees were professional and courteous from the moment that they arrived and until they departed after this tough job was completed. They were thorough and paid attention to detail in pruning all of these trees and in cleaning up all the debris from this work in accordance with the job proposal. Most importantly, they exhibited proper safety measures, including use of ropes to prevent damage to surrounding features of the property from large limbs being cut, and took care in not presenting any risks to passing cars, pedestrians, and to themselves. Others could learn from their proper safety behavior.
We also greatly appreciated each of your representatives taking a moment to personally thank us for providing this work to Bartlett Tree Experts and in providing each of them the opportunity to help keep our treasured pin oaks in a healthy state
Ken and Ruth Ann B., Churchill, PA
