Tri-Cities Office Staff
What Our Customers Are Saying About Chase Giebner
I contacted three other companies about what was ailing my Dogwood Trees. Chase Giebner was the only one who gave what I considered a credible diagnosis and recommended a treatment plan that proved effective.The fact that he has a degree in urban forestry and is a certified arborist makes a big difference to me. I care about my trees and expertise matters. Chase is also pleasant to deal with, responsive, and reliable. The crew that did the work has the same characteristics. I am very pleased with Bartlett and would highly recommend them to anyone who cares about their trees. There are many companies that call themselves tree services because they have chain saws and chippers. No thank you.
Celia S. , Johnson City, TN
Great service from Chase Giebner and his staff. They all have my highest recommendation.
Gary R., Piney Flats, TN
We have been very pleased with Chase Giebner, our arborist, and crewmembers. Everyone has provided excellent customer service and high-quality advice and work.
Kelly H., Johnson City, TN
The Bartlett staff was very quick in replying to my request for service. Chase Giebner was extremely helpful and knowledgeable about planning how to remove our tree. We had a very difficult tree removal project. Our deck and stairs had been built around the tree and the tree roots had been surrounded by concrete. We consulted two tree companies in the Abingdon area and they could not figure out how to take the tree out. The tree was so thoroughly dead and rotten that it was not possible to remove the tree by climbing it. One company considered tying off the tree to a nearby tree. They told me that I could just wait for the tree to fall and call my insurance company to pay for the damage that would be done to the stairs and deck. My husband and I were highly impressed with the method that the Bartlett crew followed to remove the tree. They backed up their bucket truck to the tree and sliced the tree trunk in small sections like a cake and lowered the sections from the bucket. The method was very safe and efficient. The crew removed all branches and cleaned up all sawdust and other litter. They were very friendly, helpful, and exceptionally competent. The following business day, we received a phone call from the office to inquire about whether we were satisfied with the service.
Sara C., Abingdon, VA
The personalized attention I received from Chase Giebner won me back to Bartlett. The crew also checked in with me on my satisfaction with the job and I very much appreciated this. Thanks to this crew for their good service.
Miriam P., Johnson City, TN
Chase is professional and knowledgeable. He has answered many texts, phone messages, and emails and never once did I feel rushed or that I had asked a dumb question. He is respectful and personable. Kristie is a pleasure to interact with. If she does not know the answer she finds it and gets back just when she says she will. She is cheerful and I would love to meet her someday just to match a face with that beautiful spirit that shines through on her phone conversations. I only spoke one time with a crew member over the phone and he was very professional. I do not have one complaint.
Denise A., Kingsport, TN
Very friendly and helpful, I am looking forward to working on our future projects together.
Tamara M., Kingsport, TN
Chase Giebner was wonderful to work with.
Arlene P., Kingsport, TN
The crew did a great job, Chase was great to work with also. Will definitely use Bartlett services in the future.
Lana M., Piney Flats, TN
The crew did a great job, professional, hard workers, and courtesy. Tree work was done exactly as Chase outlined.
Don R., Bristol, TN
Chase and his crew far exceeded my expectations. Thank you for a job well done!
John O., Johnson City, TN
Bartlett is great to deal with. Chase is extremely knowledgeable, courteous, and friendly. The technicians are the same. I recommend Bartlett to all my friends.
Robert J., Kingsport, TN
Thank you Chase, Joe, and Caleb for an excellent job! It was a smart move to transfer Chase to the TriCities area and now you have the service that was missing a year or so ago.
Betsy B., Johnson City, TN
Very knowledgeable and courteous, I would highly recommend Bartlett Tree Service.
Kitty J., Greeneville, TN
Met with Chase for an urgent tree care need and was very impressed. Chase is very confident in what he does, very professional, and impressive.
Jeff S., Johnson City, TN