Very polite and easy to work with. Erik Paulsen is a great advertisement for Bartlett, he understands what the customer needs and takes care of it.
Char E., Minnetonka, MN
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Everybody was polite and helpful. My old tree and stump were removed without any problems. Also I asked one of a Bartlett crew member to take a few pictures of my roof were a couple of soffits were damaged. And the pictures were taken from Bartlett machinery. Good job. Dear Bartlett Arborist Representative and all crew, thank you very much.
Tetiana B., Minneapolis, MN
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Jon was very helpful when quoting the job and the Service Tech, David, was equally helpful with questions that I had concerning my trees. Thank you.
Diane P., Chaska, MN
All staff responsive and arborist Michael Van Dyken always comes prepared to address our concerns with our trees and explains what he is looking for if there is an issue. Thank you.
Kimberlee L., Golden Valley, MN
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They always are courteous and listen.
Recently in Star Tribune newspaper was article on best tree services I rated you as five stars.
Ann and Bill M., Chanhassen, MN
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Erik Paulsen and his team are the best. After a storm when a tree landed on our roof Erik at first said he would not be able to get to us for a few days and suggested we might try and get someone else. Actually, that in itself impressed us. However, a couple of hours later he called and said his crew had just finished a job and they would come over and help us with our problem. It turned out to be a much bigger problem than any of us imagined but Erik and his crew stayed with it. They had to call in two more workers with a cherry picker who worked three or four hours on the task at hand. Not only were all of them good workers but they were so very nice. They were nice to us and they were nice to each other and worked really well and professionally as a team. Because of the storm our entire front yard was a mess with sticks, small branches and leaves.. But by the time they drove away our front lawn was the cleanest looking lawn on the block.
Charleen and Leith A., Eden Prairie, MN
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We had a very large Ash tree trimmed of dead branches. The crew worked very hard to take care of our tree. They were always working together to make sure each crew member was safe. They took care in cleaning up our yard after their work was done.
Mike and Donna K., Plymouth, MN
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Erik was so knowledgable and helpful when he came out to our property. He really helped us understand our tree issues and because of him we will definitely use and recommend Bartlett in the future. He is a top caliber employee.
Paul G., Shorewood, MN
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My Arborist, Hannah Hampton, was fantastic. Extremely knowledgeable, responsive, and communicated every step of the way. What a great representative for Bartlett, she made the difference. Crew did an excellent job.
Larry S., Maple Grove, MN
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Very attentive to my needs and questions. Michael Van Dyken regularly checks in and I have come to depend on him to do what is needed to keep a healthy little forest in my yard.
Rose J., Richfield, MN
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Michael Van Dyken was great to work with, made strong recommendations to address our needs.
Adam S., Savage, MN
Jonathan Heaton was very easy to deal with and quick to respond to any questions I had. I can not say enough good things about the crew they were very professional and made sure everything was done right. I would definitely use Bartlett again.
Jody P., Wayzata, MN
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We have worked with Jon Heaton and Nick Padowski of your Minneapolis office many times. They are knowledgeable and friendly and take care in answering all our questions and servicing our trees. Julie in the office is equally friendly and helpful. We look forward to continuing our relationship with Bartlett!
Lynette A., Rogers, MN
Excellent. Answered any question I had and even suggested removal of extra branches. My neighbor came out and asked questions and your crew was helpful to answer their concerns I would recommend your service.
Peggy M., Edina, MN
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Staff were very kind, responsive, and knowledgeable.
Erin F., Prior Lake, MN
Mike has been most helpful in laying out a plan to maintain and improve the quality and growth of our trees. This includes peat and disease control. If not for him and the expertise of Bartlett, I am convinced we could easily lost our tress due to the way they were initially planted in very poor soil. Mike is very responsive to any questions or concerns we have. Very disciplined and professional company that is well trained at recognized universities.
Jim and Colleen H., Lakeville, MN
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We have been with Bartlett for a number of years and have always been more than satisfied with the service, the professionalism, the willingness to give attention to the smallest problem that we have identified with one of our trees. Plus we always get excellent advice on what we should do or not do.We will never understand why some folks continue to have the door to door tree trimmers do work on their trees....when you see them work on a neighbor's trees compared to how Bartlett's crews operate we shake our heads.
David and Borgie B., Anoka, MN
The staff was great. Extremely courteous and did a great job at our place.
Tate G., St Anthony, MN
Jon Heaton has helped us save a couple of trees that were looking a little rough. We are very happy to have Bartlett take care of our trees.
Neal and Lori R., Fridley, MN
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Very friendly and helpful. The tree looks great. It will be a while before it will need a trim and I will definitely call you when it does.
Mike K., Spring Lake Park, MN
Jason did a great job. He was also very helpful in regards to addressing and answering my questions and my concerns.
John F., Orono, MN
The guys were very polite. They emptied my birdbaths and moved them to the back corner of my lot so they would not get spray on them. My trees have looked beautiful since your company has sprayed them. Before you started spraying them the trees would start dropping leaves in July. I am very pleased with the work you do.
Kris H., Brooklyn Center, MN
Mike Van Dyken is fabulous. He is very well educated in his field and is such a nice person to work with. The crew has worked beyond expectation. The tree pruning and shrubs have never looked finer. I am so pleased with the work done so far. I used to use another tree service, they were not at all reliable and did not perform the work as expected. So, I am grateful to have found Bartlett.
Lauren B., Eagan, MN
Michael has been great, he arrived shortly after the crew, provided clear instructions, and ensured that I understood what and how everything would work that day. The crew was conscientious and focused. They put plywood over my bay windows to avoid any damage and placed safety cones everywhere to alert people. They were also acutely sensitive to anyone approaching the house, shutting off chainsaws and stopping the cherry-picker. They could not have been more courteous when speaking with me and they were very thorough in removing debris. I have had Bartlett perform major tree work three times in the last year or so and each time I have been extremely satisfied with the work. These are people who genuinely love trees and it shows.
John R., Minnenapolis, MN
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Everyone has been helpful, courteous, and knowledgeable. We have been very satisfied.
Ed and Carol C., Shoreview, MN
The arborists have been exceptional in understanding their field of expertise and explaining in a way we understood. Appreciated the thoughtful choices provided for various services.
Sarah S., Mendota Heights, MN
Nate does a great job, always so friendly, helpful and patient with all my questions. He is wonderful to work with.
Diane M., Champlin, MN
Bill Masterman has been our arborist for many years and I feel confident in his expertise. When I talk to him, he instantly knows my property and its foliage, which adds a level of trust I have in his work.
Susan B., Saint Louis Park, MN
The guys were very courteous and knocked on my door when the work was finished to make sure I was happy with everything.
Bev S., Tonka Bay, MN
All were fantastic and so professional.
Sue Ann P., Mound, MN
Very knowledgeable. Rather than sell, they seem to have a true concern to have my trees be the best they can be. We have one tree that we thought could never be saved. Not out of the woods yet but it is coming back. The city arborist even thinks the same. Thank you Bartlett!
David M., Mahtomedi, MN
A pleasure to conduct business with such knowledgeable staff.
Sandy M., Corcoran, MN
