Excellent experience with all of the staff. Helpful information provided on the services to be performed and continued information on the day of service as well. Impressed with the excellent customer service.
Loren S., Metuchen, NJ
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Patrick has an excellent range of knowledge and explains things in easy to understand terms. He is also good at giving us alternative options and opportunities. The proposed work is carried out as stated without incident. He and his crew are always effective, efficient, and courteous. Thanks.
Rich L., Monmouth Junction, NJ
All of the Bartlett staff have always been very responsive to my questions and the work was done in a timely and careful manner. Will gladly recommend Bartlett to anyone needing excellent arbor care.
Denise S., Highland Park, NJ
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We could not manage without Matt Rodda and his crew. We maintain a friendly correspondence via text, email, and office staff, such as Wendy. Bartlett is worth the money. It is a big chunk of our budget, but children, if we had them, would be too. We prefer animals and plants and tend to our property and the garden we have developed with parental intensity. The health of the entire ecosystem of our small, but fertile plot, is founded upon the maintenance we receive from the Bartlett staff. And much appreciated is the time Matt Rodda spends with us during a site visit. His knowledge and genuine interest in horticulture is a pleasure to experience and learn from. Old trees are alive and well because of his attention. Plant diseases, when found, are dispatched asap. So, what more to be said or asked for?
William A., Springfield, NJ
The crew did major branch removal on a large tree without making it look chopped. I appreciate that Bartlett pays attention to tree health and to tree aesthetics.
Phyllis K., New Brunswick, NJ
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Patrick was very helpful and made the experience easy for me. I appreciated his ideas. He was very knowledgeable and quickly assessed what was needed and made a plan. Patrick was also very patient with questions. His communication style was pleasant and efficient, which also helped so much. I would definitely recommend Bartlett to people and that they request speaking with Patrick for a consult, and perhaps to manage the work. The staff was very nice and helpful on the phone. The experience was friendly and easy. I was not at home while most of the work was being done, but the crew members were pleasant when I got back. Everything was cleaned up before they left. The Bartlett experience was excellent.
Joanne S., North Brunswick, NJ
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Bill and his tree climbing helper were very professional and did a very good job. They were able to determine what I was looking for and were able to match my expectations. There was Bill who took pride in shaping the tree so they looked great. He does not cut the tree, he prunes to shape the tree. I was really amazed at the skill of the helper to sling the weight attached to the rope over the top of the trees and work it down to a position where he can then climb the rope up to the tree branches. Very impressed.
Sal D., Kendall Park, NJ
We have multiple Oak Trees on our property, with two trees with major branches overhanging the roof of our house. One of the trees, a Twin Oak has one-half of the tree precariously leaning towards the house. As a measure against possible wind damage to the house, we wanted these trees pruned to eliminate the overhanging branches and address the leaning twin oak tree. Contacting Bartlett Tree Experts resulted in a meeting at our property with their local Arborist. I was impressed with his in-depth general knowledge of trees and the reasoning behind how to properly approach the surgical branch pruning that would not adversely affect the continued growth and life of the trees. While I had a preconception of the tree work that I wanted performed, from listening and considering his recommendations based on his education and experience, we were able to agree on what the most appropriate extent of pruning to be to provide us with peace of mind, while maintaining tree health. Within one week they prepared and sent me their cost quote to perform this work which was fair and reasonable. I did find that I had to repeatedly contact them to schedule a day that I would be home to observe the work, which was done within a two-week period from the original meeting. Under Matt's supervision, the two workers, using a cherry-picker bucket truck parked in our driveway, were able to perform most of the trimming and pruning work. For limbs out of its reach one worker expertly climbed up into the upper canopy of the Black Oak Tree to surgically remove the remaining branches. Throughout this process, they took great care to lower the large cut branches to the ground avoiding any contact with our cedar shingle roof. They ground mulched and carted away all of the cut branches and used power blowers, to clean up all of the remaining debris from the terrace, walkways, and driveway. As agreed, they also installed a new stainless-steel bolt & cable connection linking the two Twin Oak trees together, thus providing additional reinforcing strength against wind driven, tree swaying, and bending. Ultimately, I believe that Bartlett Tree Experts did an excellent tree pruning job for fair price and with my persistent follow-up calls, on a calendar schedule that met my desired time frame. Therefore, I can highly recommend them for this type of work.
Alexander B., Berkeley Heights, NJ
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I wanted to thank your team for the excellent pruning job done earlier this year. Unlike most of the neighborhood, after the recent N'oreaster we had less than a half dozen branches down, all of diameters under half inch, and no structural damage to any of our many trees. It is a pleasure to do business with you.
Susan M., South Plainfield, NJ
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He was courteous and explained what he was about to do.
Al L., Cranford, NJ
Professional, knowledgeable, and friendly. This is the company anyone with tree and shrub issues should turn to for service.
Larry R., Freehold, NJ
Matt was the key, although Bartlett’s pricing was higher overall, his tenacity and professional approach along with his knowledge and summarizations gave Bartlett the edge going forward. I have many trees that require maintenance from time to time. We are all pleased so far.
Dave S., Mountainside, NJ
Charlie King was professional, knowledgeable, and friendly. He assessed the health of two old trees and within a couple days emailed me a formal contract detailing the price for trimming the trees. Throughout the entire process, both the arborist and office staff were easy to reach and prompt in answering my questions. The crew trimming the trees were also professional and friendly. Though the price of Bartlett is a bit higher than other tree companies, I chose Bartlett because they are knowledgeable and promptly returned quotes, made appointments, and answered questions.
Amanda G., Edison, NJ
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Was not home when Bartlett arrived, but came home and the tree looked terrific. Patrick was great he really knows his stuff. Hats off to the crew.
Tom C., Somerset, NJ
Everyone is always helpful and happy to explain what they are treating and why.
Bonnie T., Fair Haven, NJ
Everyone was very professional and answered all my questions.
John T., Englishtown, NJ
Patrick Lepore was very helpful through out this entire process. He was quick to respond with any questions or concerns that I had and because of that I will continue to do business with Bartlett if another job comes up. Thank for all of the help.
Barry B., Piscataway, NJ
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Everyone was very professional, polite, and showed up on the date and time promised. The crew performed the pruning work to our satisfaction, cleaned up adequately, and was very respectful.
Debra S., Milltown, NJ
Thank you Mr. LePore for your professionalism. The young man that came to take care of our White Ash Tree was pleasant and professional as well. I shall be in contact with Bartlett in the future should the need arise and will definitely see you in two years for another treatment for our tree.
Teresa A., South River, NJ
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Doug was great.
Tony P., Spring Lake, NJ
Everyone I had contact with were courteous and professional. Thank you to Patrick and the arborist, it was a pleasure to have you take care of my trees and property.
Susan R., Dunellen, NJ
Patrick's consultation was informative and assuring. The crew was prompt, efficient, and respectful of my property. Outstanding service overall. Two tree services simply recommended we remove a significant tree on our property. Patrick provided an alternative to save it. The crew did a fantastic job. We now look forward to many more years enjoying our beautiful tree.
Jeanette L., Spotswood, NJ
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Patrick is a great addition to the Bartlett team. He is responsive, knowledgeable, and organized. I look forward to working with him to keep our property in good shape.
Lisa B., Cranbury, NJ
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Your crew of Pierro, Jose, and German are a pleasure to deal with. They are finishing up now, and I am so happy to have had them here. They take pride in their work and must truly be an asset to Bartlett. I can not believe the physical intensity of their job. German said to keep an eye on the black oak, as it may need to be cabled. This crew was worth the wait.
Evan P., Colts Neck, NJ
All employees were professional, polite, and people friendly.
Alex S., Monroe, NJ
Jake came at the scheduled time, answered all my questions, was well spoken, and acted professionally.
Thomas D., South River, NJ
For 22 years I have valued and admired Matt’s management of the health of our trees. He has shown a highly professional perception of early signs of disease and deterioration and has recommended prompt treatment and preventive measures. The crews are invariably polite and respectful of the property. I particularly appreciate that Bartlett adheres to all measures of worker safety during their procedures. I heartily recommend Matt and his fellow workers.
Jean K., Scotch Plains, NJ
The crew was really concerned about doing the job to my satisfaction. I'm really particular about my landscape so that was greatly appreciated.
Lisa Q., Colonia, NJ
