What Our Customers Are Saying About James Riddle
I appreciate the way James takes time to not only explain the issues but point out where the problems are and what can be done to mitigate them. I always learn something, and it gives me confidence in your work.
Diane D., San Ramon, CA
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Excellent, professional, and responsive service. I am very satisfied with the recommendations for maintaining the health of my Redwood trees.
Jim, B., Walnut Creek, CA
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Very knowledgeable, courteous, and helpful.
Julie, G., Danville, CA
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James was very thorough with his analysis of my trees, and provided excellent recommendations. The crew members were great.
Debbie W., Alamo, CA
Arborist James has been outstanding in providing us with the info and understanding about our trees and steps to keeping them healthy.
Thanks for your good customer service.
Gary G., Castro Valley, CA
From the first consultation to the last service, Mr. Riddle has been courteous, friendly, and very knowledgeable. We will definitely reach out for future service needs. The crew members were methodical and careful not to damage other things in our backyard. They took extra time to ensure that there were no debris left. When they were done, they did not just drive away but rather spent a few more minutes explaining what they had accomplished. What great service. Thank you Mr. Riddle and his very professional and friendly crew for their help with our service needs. We will definitely be reaching out for future needs and refer our friends and family. Stay safe and healthy.
Kyolo, K., Dublin, CA
James, my Arborist, was extremely knowledgeable and friendly. He did a great job explaining the best options for me tree. The job turned out fantastic. Great job!
Brian, D., East Bay, CA
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James is an extremely knowledgeable Arborist, pleasant to work with, and explains things clearly. The crew is obviously experienced and competent. Their phone representative, Nicky, is efficient and great to work with.
Pat, D., Martinez, CA
Bartlett was the last of the four companies we had out for an estimate and James Riddle was who came out from your company. We wanted an estimate for pruning our nine Queen Palms and having another removed. After meeting with the other companies my husband had made a comment to me about buying a laser pointer so that I could use it next time to point at which fronds I wanted removed and trimmed. If they had one to use, It would have taken less time out in the sun with them. Not only was James pleasant and informative, he knew how we wanted the fronds trimmed and which ones removed because the first thing he did was pull out his laser pointer. Most importantly, I wanted a lift used to trim the fronds instead of using spikes to climb the palms. The crew members Ryan and Alberto were very cordial and communicated with us to insure that the job was being done as we wished. I requested that James come out to oversee the job and he did at the beginning as he said he would. We are absolutely pleased with the job and highly recommend them.
Susan, H., Pleasanton, CA
James Riddle was exceptionally knowledgeable and helpful in his proposal; and the tree they "cleaned up' looks great. It makes the whole South side of the house look more attractive.
I've already passed your name off to my brother and sister-in-law.
Ray B., Pacheco, CA
Fabulous experience from beginning to end. James Riddle was awesome, totally knows his stuff, made great recommendations which really worked. The crew was also great and did a super job. Site was left amazingly clean and tidy. Will highly recommend you all.
Chris C., Oakland, CA