Everyone was friendly and professional and they did an excellent job. We gave your name and information to a relative who may be needing your services.
Elaine C., Raleigh ,NC
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Very customer service oriented and knowledgeable.
Barb T., Aepx, NC
Fantastic job, very pleased through all steps from estimate to job completed. Look forward to the future pruning. My Maples are going to be so happy.
Mary M., Cary, NC
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Robert Hatfield was great. Very knowledgeable and very helpful. The crew was courteous, efficient, and tidy. We could not have been more pleased with your service.
Joe B., Wendell, NC
Robert Day has helped us with our trees a couple of times in the past to present, on our property. His experience and knowledge with excellent customer service make him the best.
Hatice R., Cary ,NC
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Bartlett has been great. The reps I have known have always been friendly and courteous and given good advice. I have worked with Jeff Kish and Andrew Erdman. Both terrific.
Carmen A., Raleigh,NC
Robert and the young man who used the air spade were very professional. The work was performed exactly as needed. I was very pleased.
Mary M., Garner, NC
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This was my first experience with Bartlett Tree services. The arborist representative, Alan Jones was very friendly, and knowledgeable. Although I did not meet the crew member who performed the work, they did exactly what they were supposed to do. I was most impressed with the customer service and the responsiveness to any questions that I had. Overall, I was very happy and Bartlett has earned a repeat customer.
Daniel B., Raleigh, NC
Jared was very helpful and professional. He helped me understand my tree service needs and guided me to an appropriate treatment plan.
Beverly B., Raleigh , NC
Mr. Hatfield, as well as the three workers were very courteous, knowledgeable, and respectful. We would highly recommend them for future work.
Randy G., Clayton ,NC
Each member of the crew was very professional and they worked very well together to finish the job in a timely manner. I was very happy with the result.
Denise K , Cary NC
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Steve was helpful in determining what best to prune and where - based on my needs. The crew Trey and Chris were good workers. Pleasant and professional.
Linda G , Apex NC
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Very knowledgeable. On time and responsibly priced.
Patty H., Apex ,NC
I was very happy overall with my experience with Bartlett - so much so that I took a picture of the men working and posted it on Nextdoor to share w/my neighbors - one neighbor also reported a positive experience and another neighbor said she would also contact Bartlett for tree removal.
Bridget F., Cary, NC.
Andrew was amazingly friendly and helpful.
Will L ., Raleigh, NC.
Bartlett staff, from the Arborist who came out, to the crew who preformed the job were all very professional. They did an outstanding job. The work done was excellent. Such a visible difference.
.Jason B., Raleigh, NC
The arborist was very polite and answered my questions to my satisfaction. I like the fact he wore safety equipment. The service that was performed was exactly what was described in the quote. The arborist was very careful with all the plants and shrubs while treating them. I am very pleased with the service performed.
Raymond B., Fuquay Varina, NC
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The communication dates to do the work was very responsive. The crew arrived and immediately was set to work. Only took a brief lunch break. Everything was cleaner when they left that when they arrived. We feel much safer with the trees after the crew did their work.
Jack F., Greenville, NC
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Excellent service. They showed up on time for both the estimate and tree service. Steve is very easy to work with and the crew was very polite. They even used a blower to clean up. Very happy customer. Will use them again and refer them as well. Thank you.
Marianne L., Holly Springs, NC
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As usual, a professional and thorough job. We'll continue to use Bartlett.
Michael T , Garner, NC
Brad is easy to get in touch with and very personable.
Elizabeth D., Hillsborough, NC
Steve was very easy to work with, prompt, and had great ideas. The crew was very courteous and worked very hard. They did an excellent job removing some large trees and cleaning up.
Danny S., Fuquay-Varina, NC
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Travis Black was extremely prompt in assessing my situation with downed trees and coordinating the project. He clearly explained what needed to be done to remove the trees and kept in contact with me as I arranged for the power company to move the lines so the work could be done. The crew was timely, courteous, and removed the fallen trees in an expert manner. They were careful not to damage other foliage or my driveway. I have nothing but praise for Bartlett and its supervisor and crew. Thank you again for a job well done.
Dwight R., Chapel Hill, NC
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Your crew was great. Polite, courteous, and friendly. Everyone I have spoken with at Bartlett met my expectations. I will recommend to anyone that needs tree work done.
Robert L., Selma, NC
I am very impressed with your company. Kevin Riegner is our representative and he has been excellent in providing knowledge and service over these past couple of years. All appointments have been scheduled and kept, and all services rendered at the appropriate times of year. All the staff that have worked on our property have been top notch, from the work performed to the interpersonal experience. I feel very safe and trusting of Bartlett and would highly recommend you to any friend or neighbor in need of such service.
Joan M., Winston-Salem, NC
Bryan is knowledgeable, engaging, and trustworthy. We always feel his advice concerns the health of our canopy, not the filling of the company's coffers with unnecessary work. As a result we continually recommend him and the company. The crews are always courteous, efficient, careful, and neat. We have never had occasion to complain about any member of the many crews we have met. We are continually impressed by this company and the quality of its employees.
Glynis G. , Carrboro, NC
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Travis and his crew did a fantastic job at our home. They were true professionals. They kept safety in mind at all times. The end result of their artistic and professional work was that we can enjoy looking outside and deriving great pleasure from our trees.
Stephen T., Pittsboro, NC
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Robert Day is the best. We only used Bartlett in the twenty years that we have been here and would not consider another company. Robert is professional, prompt, efficient, and ensures the work is done as discussed. The crew that is on site to do the work is equally impressive. Thanks for a job well done.
Sandi R., Morrisville, NC
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Brad is great, listening to our needs, and very responsive to any questions we had. The crew was also awesome, very courteous, prompt, efficient, and left the site in great shape. Bartlett is a great company with great people. Very impressed, and we will use them again if we need more services.
Christine J., Rougemont, NC
Everett and his team member were knowledgeable about their work, diligent, and friendly. I was glad to see them using protective gear, as other companies have not used safety measures. They stayed until all the work was completed, even though it was late, and cleaned up all the debris. We are very satisfied and would use them again.
Bryan Lowrance surveyed our property to give us advice on some problem areas that we knew needed to be corrected. He made recommendations about our larger trees and shrubs we directly asked about, as well as others that he suggested we have checked. I found him to be knowledgeable, responsive to our questions, but not "pushy." The estimate arrived promptly and he answered all emails in a timely manner to help us set up the work day. I have regularly used Bartlett in the past in Syracuse, NY, and would definitely contract with you again.
Eileen P., Pinehurst, NC
Kevin and all the staff were just great! They were patient and helpful as I made a late decision about cutting down another tree. Many thanks!
Wendy M., Durham, NC
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Brad is great to work with; he is knowledgeable, accommodating, polite, and friendly.
Harriet B., Burlington, NC
Great service from all staff! Helpful and knowledgeable! All around professional! Thank you!
Sandy B., Willow Spring, NC
Very pleasant and knowledgeable staff. Always makes sure that you know they are on-site and introduce themselves and review what service is to be provided.
Gail H., Oxford, NC
Brad Davis is my Bartlett Tree representative. He's always very professional and very easy to work with when I need help around my property. He gives me lots of time and explains and advises me so I feel good about the work I have done.
Kate P., Elon College, NC
Kevin Riegner is always responsive. The technician always calls in advance for the visit, which we appreciate. Kevin has answered miscellaneous plant questions via e-mail, too. We love your company's service.
Ayako T., Colfax, NC
I love my Arborist, Robert Day! He is so knowledgeable, interested in all our growing/planting projects, has saved my two northern red oak trees, fights back the fire ants, and may someday help me to actually replenish nutrients to our sandy and over agricultured property. I will also rely on his expertise when it is time to clear cut and reseed our 100 wooded acres. Please keep up the good work, Robert and Bartlett. You are appreciated.
Leigh S., Newton Grove, NC
It was my pleasure to have Bartlett Tree Experts trim my trees. The service was outstanding. While here, they were very professional and on target with service. I was very pleased with how they left everything upon leaving. If you did not know anyone had trimmed the trees you would not know that they had been here. They left everything so clean. I have never dealt with anyone so precise and so professional. Thank you for the work you did for me. I would not hesitate to recommend Bartlett Tree Experts to anyone who wanted the very best job done. Again thanks so much for a job very well done.
Wallace C., Louisburg, NC
Allen Jones has been very accommodating and informative. I have never dealt with a tree service before and didn't know what to expect. Allen has answered all of my questions and helped me to understand what is needed for my trees. Larry, who performed the work on February 1, was very thorough and also took the time to discuss with me some of his recommendations.
Cindy H., Zebulon, NC
