We planted trees in March, and they were doing well until I noticed one Redbud's leaves were yellow and the leaves were fine four hours earlier. I called Bartlett and spoke to Meredith who was very kind and understood my concerns and urgency as I did not want this to happen to the other trees we had just planted. She checked with the arborist for our zip code, Jared Kibbe, who squeezed us in the next day. I could not be more impressed and thankful. Jared's expertise and his knowledge was evident. He quickly assessed our Redbud had beetles that had bored holes and killed the tree. He outlined a plan to protect the other trees from beetles. Quarterly maintenance was scheduled. We look forward to working with Jared and Bartlett for years to come.
Mary P., Raleigh, NC
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We continue to use Bartlett because we trust you to give us accurate advice and complete difficult jobs with safety while minimizing the impact to our difficult-to-access property. We have referred you to our neighbors and heard about you from our neighbors.
Sheryl H., Cary, NC
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Excellent service. They showed up on time for both the estimate and tree service. Steve is very easy to work with and the crew was very polite. They even used a blower to clean up. Very happy customer. Will use them again and refer them as well. Thank you.
Marianne L., Holly Springs, NC
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Steve is very friendly, professional, and knowledgeable. He also took the time to be at my house the first day the treatment was applied which he went the extra mile to do so and I appreciate that.
Tom C., Apex, NC
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As usual, a professional and thorough job. We'll continue to use Bartlett.
Michael T , Garner, NC
Brad is easy to get in touch with and very personable.
Elizabeth D., Hillsborough, NC
Steve was very easy to work with, prompt, and had great ideas. The crew was very courteous and worked very hard. They did an excellent job removing some large trees and cleaning up.
Danny S., Fuquay-Varina, NC
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Travis Black was extremely prompt in assessing my situation with downed trees and coordinating the project. He clearly explained what needed to be done to remove the trees and kept in contact with me as I arranged for the power company to move the lines so the work could be done. The crew was timely, courteous, and removed the fallen trees in an expert manner. They were careful not to damage other foliage or my driveway. I have nothing but praise for Bartlett and its supervisor and crew. Thank you again for a job well done.
Dwight R., Chapel Hill, NC
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Your crew was great. Polite, courteous, and friendly. Everyone I have spoken with at Bartlett met my expectations. I will recommend to anyone that needs tree work done.
Robert L., Selma, NC
I am very impressed with your company. Kevin Riegner is our representative and he has been excellent in providing knowledge and service over these past couple of years. All appointments have been scheduled and kept, and all services rendered at the appropriate times of year. All the staff that have worked on our property have been top notch, from the work performed to the interpersonal experience. I feel very safe and trusting of Bartlett and would highly recommend you to any friend or neighbor in need of such service.
Joan M., Winston-Salem, NC
Bryan is knowledgeable, engaging, and trustworthy. We always feel his advice concerns the health of our canopy, not the filling of the company's coffers with unnecessary work. As a result we continually recommend him and the company. The crews are always courteous, efficient, careful, and neat. We have never had occasion to complain about any member of the many crews we have met. We are continually impressed by this company and the quality of its employees.
Glynis G. , Carrboro, NC
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Travis and his crew did a fantastic job at our home. They were true professionals. They kept safety in mind at all times. The end result of their artistic and professional work was that we can enjoy looking outside and deriving great pleasure from our trees.
Stephen T., Pittsboro, NC
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Steve Bagley was very professional during his assessment of our needs using layman terms to help us understand our problems. He walked us through the entire process and was very detailed in explaining what the treatments would accomplish. His techs were also very helpful during their visits.
Wayne F. , Garner, NC
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Robert Day is the best. We only used Bartlett in the twenty years that we have been here and would not consider another company. Robert is professional, prompt, efficient, and ensures the work is done as discussed. The crew that is on site to do the work is equally impressive. Thanks for a job well done.
Sandi R., Morrisville, NC
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Brad is great, listening to our needs, and very responsive to any questions we had. The crew was also awesome, very courteous, prompt, efficient, and left the site in great shape. Bartlett is a great company with great people. Very impressed, and we will use them again if we need more services.
Christine J., Rougemont, NC
Upon completion of a survey of 200 trees located in the highest traffic areas on campus, it was determined mitigation measures were needed. Starting with the Mall area due to the number of larger older trees needing maintenance, Bartlett Tree Experts was contracted to crown clean as many trees as could be done in a week's time. They were able to remove all dead branches of 1" diameter and larger, as well as to remove parts with poor structure or old storm damage. Bartlett's crew was able to complete 49 trees in five days with 10 trees needing a large amount of mitigation. Four trees were identified as possible removals and will need further inspection to determine their viability. No damage or injury was reported and the area was left in outstanding condition.
Bartlett's crew should be commended for the outstanding work they accomplished and for the amount of care and safety they exercised while working. Outstanding work!
Gene S., East Carolina University, Greenville, NC
Everett and his team member were knowledgeable about their work, diligent, and friendly. I was glad to see them using protective gear, as other companies have not used safety measures. They stayed until all the work was completed, even though it was late, and cleaned up all the debris. We are very satisfied and would use them again.
Bryan Lowrance surveyed our property to give us advice on some problem areas that we knew needed to be corrected. He made recommendations about our larger trees and shrubs we directly asked about, as well as others that he suggested we have checked. I found him to be knowledgeable, responsive to our questions, but not "pushy." The estimate arrived promptly and he answered all emails in a timely manner to help us set up the work day. I have regularly used Bartlett in the past in Syracuse, NY, and would definitely contract with you again.
Eileen P., Pinehurst, NC
Kevin and all the staff were just great! They were patient and helpful as I made a late decision about cutting down another tree. Many thanks!
Wendy M., Durham, NC
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Brad is great to work with; he is knowledgeable, accommodating, polite, and friendly.
Harriet B., Burlington, NC
Great service from all staff! Helpful and knowledgeable! All around professional! Thank you!
Sandy B., Willow Spring, NC
Very pleasant and knowledgeable staff. Always makes sure that you know they are on-site and introduce themselves and review what service is to be provided.
Gail H., Oxford, NC
Brad Davis is my Bartlett Tree representative. He's always very professional and very easy to work with when I need help around my property. He gives me lots of time and explains and advises me so I feel good about the work I have done.
Kate P., Elon College, NC
Kevin Riegner is always responsive. The technician always calls in advance for the visit, which we appreciate. Kevin has answered miscellaneous plant questions via e-mail, too. We love your company's service.
Ayako T., Colfax, NC
I love my Arborist, Robert Day! He is so knowledgeable, interested in all our growing/planting projects, has saved my two northern red oak trees, fights back the fire ants, and may someday help me to actually replenish nutrients to our sandy and over agricultured property. I will also rely on his expertise when it is time to clear cut and reseed our 100 wooded acres. Please keep up the good work, Robert and Bartlett. You are appreciated.
Leigh S., Newton Grove, NC
It was my pleasure to have Bartlett Tree Experts trim my trees. The service was outstanding. While here, they were very professional and on target with service. I was very pleased with how they left everything upon leaving. If you did not know anyone had trimmed the trees you would not know that they had been here. They left everything so clean. I have never dealt with anyone so precise and so professional. Thank you for the work you did for me. I would not hesitate to recommend Bartlett Tree Experts to anyone who wanted the very best job done. Again thanks so much for a job very well done.
Wallace C., Louisburg, NC
Allen Jones has been very accommodating and informative. I have never dealt with a tree service before and didn't know what to expect. Allen has answered all of my questions and helped me to understand what is needed for my trees. Larry, who performed the work on February 1, was very thorough and also took the time to discuss with me some of his recommendations.
Cindy H., Zebulon, NC
