Each contact was professional and outstanding. We were so pleased with the felling at our place. The yard was left in great shape and the crew left the landscaping in perfect condition.
Nancy R., Raleigh, NC
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Our job was executed with the utmost care and respect for our property and towards us. We liked what was done and we believe it will help our tree root issues. Our local nursery recommended you and we are happy that they did. Fairview Nursery, Holly Springs Road. We will definitely call upon you if needs arise in the future. Charlie Gilbert is a professional who understands customer service and responsiveness. We enjoyed working with him to get the ball rolling.
Charles S., Apex, NC
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I was very pleased with the most recent service visit on June 9, 2021. The technician who arrived to provide treatment rang the door bell, introduced himself, and confirmed the services being performed. I offered for him to drive his truck to the back of the house and park in the driveway which he said he wanted to ask permission first. This is the first time anyone ever notified me when actually on site, even pre Covid and I think this is the ideal interaction.
Cathy N., Morrisville, NC
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The crew arrived at the stated expected time. The crew consisted of three people. The group leader, Steve, checked out the work order as he surveyed the trees slated for pruning. The crew members unlimbered the towed chip machine from the truck and began to lay out their equipment for the job. The crew appeared dressed for the operations forth coming. All wore Bartlett uniforms and head gear communications equipment. I was assured by Steve that his crew was skilled and would do the job correctly. The lift truck was moved carefully into position with very careful consideration for items and vegetation in the yard. The crew did not engage in loud shouting, playing loud music, or discuss non-related items of possible interest. They completed the work order, cleaned up, attached the chip machine and departed. They left no hanging branches, no gasoline fumes, oil puddles, or broken yard plants nor machinery. Most impressive.
Archie S., Greenville, NC
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Excellent service from both the sales person and the technician who trimmed our trees and reinvigorated the roots. Friendly and very knowledgeable. We have recommended their services to our friends and neighbors. We look forward to having healthy and flourishing trees and shrubs with Bartlett's expert care. Thank you.
Camille W., Garner, NC
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We have been very happy with Charlie Gilbert as our arborist since he took over our account. He has always responded promptly and answered our questions professionally. He also did an excellent job pruning our Japanese Maple this winter. It looks better than it ever has.
Bill and Joan L., Holly Springs, NC
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Robert Hatfield was great. Very knowledgeable and very helpful. The crew was courteous, efficient, and tidy. We could not have been more pleased with your service.
Joe B., Wendell, NC
Mr. Hatfield, as well as the three workers were very courteous, knowledgeable, and respectful. We would highly recommend them for future work.
Randy G., Clayton, NC
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Brad is easy to get in touch with and very personable.
Elizabeth D., Hillsborough, NC
Steve was very easy to work with, prompt, and had great ideas. The crew was very courteous and worked very hard. They did an excellent job removing some large trees and cleaning up.
Danny S., Fuquay-Varina, NC
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Your crew was great. Polite, courteous, and friendly. Everyone I have spoken with at Bartlett met my expectations. I will recommend to anyone that needs tree work done.
Robert L., Selma, NC
I am very impressed with your company. Kevin Riegner is our representative and he has been excellent in providing knowledge and service over these past couple of years. All appointments have been scheduled and kept, and all services rendered at the appropriate times of year. All the staff that have worked on our property have been top notch, from the work performed to the interpersonal experience. I feel very safe and trusting of Bartlett and would highly recommend you to any friend or neighbor in need of such service.
Joan M., Winston-Salem, NC
Bryan is knowledgeable, engaging, and trustworthy. We always feel his advice concerns the health of our canopy, not the filling of the company's coffers with unnecessary work. As a result we continually recommend him and the company. The crews are always courteous, efficient, careful, and neat. We have never had occasion to complain about any member of the many crews we have met. We are continually impressed by this company and the quality of its employees.
Glynis G. , Carrboro, NC
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Travis and his crew did a fantastic job at our home. They were true professionals. They kept safety in mind at all times. The end result of their artistic and professional work was that we can enjoy looking outside and deriving great pleasure from our trees.
Stephen T., Pittsboro, NC
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Brad is great, listening to our needs, and very responsive to any questions we had. The crew was also awesome, very courteous, prompt, efficient, and left the site in great shape. Bartlett is a great company with great people. Very impressed, and we will use them again if we need more services.
Christine J., Rougemont, NC
Everett and his team member were knowledgeable about their work, diligent, and friendly. I was glad to see them using protective gear, as other companies have not used safety measures. They stayed until all the work was completed, even though it was late, and cleaned up all the debris. We are very satisfied and would use them again.
Bryan Lowrance surveyed our property to give us advice on some problem areas that we knew needed to be corrected. He made recommendations about our larger trees and shrubs we directly asked about, as well as others that he suggested we have checked. I found him to be knowledgeable, responsive to our questions, but not "pushy." The estimate arrived promptly and he answered all emails in a timely manner to help us set up the work day. I have regularly used Bartlett in the past in Syracuse, NY, and would definitely contract with you again.
Eileen P., Pinehurst, NC
Brad is great to work with; he is knowledgeable, accommodating, polite, and friendly.
Harriet B., Burlington, NC
Very pleasant and knowledgeable staff. Always makes sure that you know they are on-site and introduce themselves and review what service is to be provided.
Gail H., Oxford, NC
Brad Davis is my Bartlett Tree representative. He's always very professional and very easy to work with when I need help around my property. He gives me lots of time and explains and advises me so I feel good about the work I have done.
Kate P., Elon College, NC
Kevin Riegner is always responsive. The technician always calls in advance for the visit, which we appreciate. Kevin has answered miscellaneous plant questions via e-mail, too. We love your company's service.
Ayako T., Colfax, NC
I love my Arborist, Robert Day! He is so knowledgeable, interested in all our growing/planting projects, has saved my two northern red oak trees, fights back the fire ants, and may someday help me to actually replenish nutrients to our sandy and over agricultured property. I will also rely on his expertise when it is time to clear cut and reseed our 100 wooded acres. Please keep up the good work, Robert and Bartlett. You are appreciated.
Leigh S., Newton Grove, NC
It was my pleasure to have Bartlett Tree Experts trim my trees. The service was outstanding. While here, they were very professional and on target with service. I was very pleased with how they left everything upon leaving. If you did not know anyone had trimmed the trees you would not know that they had been here. They left everything so clean. I have never dealt with anyone so precise and so professional. Thank you for the work you did for me. I would not hesitate to recommend Bartlett Tree Experts to anyone who wanted the very best job done. Again thanks so much for a job very well done.
Wallace C., Louisburg, NC
Allen Jones has been very accommodating and informative. I have never dealt with a tree service before and didn't know what to expect. Allen has answered all of my questions and helped me to understand what is needed for my trees. Larry, who performed the work on February 1, was very thorough and also took the time to discuss with me some of his recommendations.
Cindy H., Zebulon, NC
