Ethan is very professional and clearly knows his stuff. He came up with solutions others never offered. He took the time to fully explain the issues with my trees and with his suggestions.
Collin H., Glen Allen, VA
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Bartlett is a terrific company to work with and I highly recommend them. They are professional, respectful of property, friendly, and safe. And as an added bonus, they are great with curious 3 and 4-year old boys who love trucks, machines, and want to know everything about tree pruning and removal I used Bartlett for tree removal and pruning a few years ago at the recommendation of a neighbor, and they were my first call when I was looking to have similar work done this fall. It was easy to schedule an appointment for an evaluation of my property, and Ethan Crockett came out and provided a detailed estimate for both the work he recommended and the work I was considering. He pointed out a tree that appeared to be fine when viewed from the house but was actually rotting at the base around the other side, and leaning over a neighbor's shed. We ended up with quite a list and Ethan added considerable value by coming out again and re-grouping the list into prioritized tiers. Once we decided what to move forward with, the appointment was scheduled promptly. We got a reminder call the day before with additional information about arrival time and other preparation guidance. On the day of the appointment the crew arrived on time, evaluated the condition of the yard, and got to work. They clearly take safety seriously and had cones set up to mark areas where branches would be falling. They perform their work carefully and thoughtfully, unlike other companies I have seen who chop away at trees haphazardly. They were also respectful of my property and any adjoining property that was impacted by the work, and cleaned up thoroughly. But best of all, the crew was really great with my 3 and 4-year old boys, who supervised the work all day and peppered the crew with questions and knock-knock jokes. I was thrilled with the work they did, and my boys were over the moon with the whole experience. They probably would not be the least expensive quote you get, but their customer service, knowledge, high quality of work, professionalism, and safety are totally worth it if those are things you value.
Emily C., Richmond, VA
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Ethan Crockett was highly recommended by our neighbors in the past, and we feel he is among the best in his field. I trust his advice over other arborists in the area and am glad we obtained his advice before allowing another company to take action that would have certainly hastened the loss of one of our large Poplar trees. I only had limited interaction with the crew member who fertilised our Oak tree, but he was respectful and nice.
Leslie A., Henrico, VA
All of the people I interacted with were very courteous. Ethan Crockett, the arborist, was very knowledgeable and had great ideas for solving my issues. He was also very responsive to my phone calls and emails. I felt very confident that he and his crew would do a good job and they did. The crew members that worked on the trees were also very knowledgeable and polite. They did an excellent job trimming the trees and cleaning up.
Mary M., Ashland, VA
Nice folks to work with.
Justin O., Montpelier, VA
Entire event was outstanding from start to finish. Bartlett employees were prompt, courteous, and quite knowlegabe, and we are extremely satisfied with their service.
Hardy P., Bumpass, VA
