Ben Smith is knowledgeable and efficient. We very much appreciate his expert evaluation of our tree issues. All of his recommendations have been well supported, giving us confidence to move forward and follow his advice for the care of our other trees. Every member of the crews who have worked in our yard have been courteous and professional.
Jan M., Cos Cob, CT
John Pagano was very professional and seemed extremely knowledgeable. Hopefully my old Red Maple will be saved. The young man that did the root work on my large Maple worked very hard and took the time to explain the process. Your company came highly recommended by a friend of mine. I sincerely hope the treatments worked to save the tree.
Russell M., Darien, CT
The staff was terrific. They were so intune with what I was looking for. The tree canopy looks untouched even though cables were added, all the dead wood was removed and weight was taken out of the trees over wires. Everything looks beautiful. They were very nice and did a great job cleaning up after all the work was finished. Ben Smith was great and explained everything clearly.
Francia A., Old Greenwich, CT
Doug was very courteous and extremely prompt in returning my calls. Such a pleasure to do business with him and Bartlett. The crew was friendly and the work carried out as planned was great. Awesome to see a business who really do care about their clients and are passionate about the work they do.
Mandy C., Westport, CT
I have really enjoyed working with Ben Smith. He was very knowledgeable and advised hiring a crane to do the work. Although I initially thought this would be a more expensive way to remove the tree, it ended up being less expensive than other quotes and certainly less traumatic to the surrounding landscape. The Bartlett crew are, nice, professional, very conscientious, and a pleasure to have around.
Kate D., Riverside, CT
Ben Smith is delightful to work with and always meets our needs.
Karen W., Wilton, CT
Between the crane operator and your crew, that massive tree is gone and there is absolutely no damage to the yard or any of the plantings. You were absolutely correct in recommending the crane and I am so pleased with everything. Your crew is so nice, professional, and capable. Thank you so much. I really appreciate everything.
Kate D., Riverside, CT
John Pagano was excellent to work with and deserves special praise for his project management and customer relations.
Adam R., Darien, CT
John’s continuous communication was very reassuring that the job was in good hands.
Caroline H., Darien, CT
Everyone I dealt with was courteous and knowledge. I would definitely recommend them to others.
Patricia P., Stamford, CT
Doug Williams continues to take good care of our trees within our budget. I feel that I am in good hands.
Arthur M., Fairfield, CT
John Pagano is very professional and has a pleasant personality. I am extremely happy with the tree work performed by Bartlett. The men were skilled at their jobs, neat, and courteous. I will be having Barlett here again in the fall. We treasure our home and property. The work we received from Bartlett is superior to the work of other companies that have serviced us. Thank you and an enthusiastic thumbs up.
Victoria P., Darien, CT
Ben Smith, similar to his predecessors, is a true professional, and recognizes the importance I place in receiving honest and insightful advice regarding my landscape.
Rich P., Easton, CT
I love that Doug stops by to check on my trees every year without us asking. He always makes terrific recommendations and treats our trees like they are his own.
Susan W., Fairfield, CT
Doug is very knowledgeable and good to deal with.
Richard E., Westport, CT
We love working with John. He is personable and knowledgeable and makes the whole transaction and experience easy and leaves me feeling stress free.
Steve J., Darien, CT
We were at the house this week and observed the trimming your team did to our backyard Magnolia. It was a perfect trim from every angle. Many thanks.
Corneilus P., Stamford, CT
We had a tremendous number of limbs come down from three tall evergreens. I saw Bartlett at a neighbors and met up with John Pagano. I realized they were swamped that day but asked if they could find a day to help clean up what looked like a forest on our yard. He was professional, courteous, and responsive. They found a way to squeeze us in that afternoon. The tree trimmers were very hard workers and polite on a long cold snow filled day. Very much appreciated.
J. N., Darien, CT
Mark was very easy to work with. He explained what he would do for my trees. I wanted a professional to advise me on my best options. I wanted a professional tree company to help me. I did not shop around for that reason.
John R., Stamford, CT
Will and his team are for the birds. Our property is home to over fifteen bird species, all of whom rely on the Bartlett team to keep their homes healthy for generations to come. Before doing work they remove bird feeders. During work they cautiously approach trees with nests. After work they spend a few minutes enjoying the sound of a backyard full of songbirds, who are undoubtedly thanking them for such a great job.
Diane L., Greenwich, CT
Doug and his team have managed the trees on my property since the 1990s. They are wonderful.
E. K., Westport, CT
Staff was great, team was courteous, efficient, and professional.
Erin C., Stamford, CT
John Pagano is terrific, he responds quickly to all my questions and meeting with me, explains all work done on my property so I can understand completely. A pleasure to deal with him.
Carol A., New Canaan, CT
Trustworthy and terrific. Thank you John. I will continue as a customer and will recommend Bartlett whenever possible.
Susan K., Norwalk, CT
Mark was responsive to my request for the tick contract. The service techs introduced themselves before treating the property each time and left a note on the door when complete, along with posting the yard sign. The price was a bit higher than other companies but I felt like it was a good value knowing that Bartlett tree was doing everything the right way. Overall I am pleased with the tick service for 2018.
James A., Stamford, CT
Great crew, careful, and did a great job.
Fred U., Westport, CT
Really appreciated email and voice mail commincation reschedule changes.
Claudia M., Stamford, CT
They are real tree people.
John L., Darien, CT
Ben and his crew did a fantastic job without damaging any nearby plantings. They even dug up plantings that were in the way and replanted them when the job was complete. They also cut the wood into fire place length and piled it neatly. We will definitely use Bartlett again.
Kevin F., Wilton, CT
My Bartlett Representative, Doug Williams is highly professional and always available with excellent advice on the care of the trees on my property. I have used other tree services in the past and Doug and every single crew member that he has sent to work at my home has far exceeded any service provider that I employed in the past. Their superior level of knowledge, expertise, and high customer service should be noted and recognized by the Bartlett organisation.
Evelyn C., Westport, CT
John Pagano was terrific and helpful with the terrible storm damage on my property that included killing a forty year old White Pine and two Hemlock Trees. He understood my concerns regarding a huge Maple in my backyard that Bartlett had cabled many years ago. He made sure to reset the cable after the tree lost a substantial side branch. As I told my neighbor no arborist but Bartlett is permitted to care for my trees.
Susan K., Norwalk, CT
I truly value Doug William's knowledge and attention to detail. His integrity and forthrightness have made it a pleasure to be a Bartlett customer throughout the years.
Sherry T., Fairfield, CT
Following two nor'easters, I had lost four trees and many, many tree limbs. Bartlett responded quickly, chopped the limbs, and cut up the large trees efficiently and completely. Thank you so much for your terrific job.
Barbara V., Fairfield, CT
Ben and the Bartlett team were absolutely amazing. Great service, great work, and extremely professional. Would definitely recommend them to other people, In fact, I already have. Keep up the great work.
Lisa T., Riverside, CT
John Pagano has been an excellent source of help and information. He delivers high quality customer service, always responsive, and knowledgeable.
Mary Kay S., Darien, CT
Ben Smith provides superior customer service. He is responsive, knowledgeable, genuinely loves trees, and has a great sense of humor. I have been a Bartlett customer for 33 years and I rank him as my best account representative so far.
Betsy M., Riverside, CT
I can not let the weekend start without telling you how great your team is. They work so well together and constantly put customers first. Once again, your team rises to the top.
Diane G., Greenwich, CT
Within the first few minutes of meeting John Pagano we could see that he was extremely knowledgeable about our trees, which made us trust him implicitly. John and his crew were courteous, professional, and a pleasure to have working on our property. They all work well together, and left our property looking clean and beautiful. We were very happy with the job and received lots of compliments on their work.
Diane W., Darien CT
Will came today to treat the trees, what a nice man. He is an excellent advertisement for Bartlett. He was knowledgeable, thoughtful, and gentlemanly.
Scott and Lynne S., Greenwich, CT
Peter Lyon has been my arborist for over a decade and I trust him completely. He is professional and responsive. He is one of the primary reasons I stay with Bartlett.
Mary Lou R., Stamford, CT
Dan U. was very professional, knowledgable, and provided excellent service from the first phone call through the completion of the job. i would highly recommend this team to neighbors. A bit pricier than other estimates, but the customer service, professionalism, and guarantees on service make it worth it.
Sheila C., Weston, CT
John and his team were outstanding, particularly as they dealt with heavy rain and the tree being removed was through our deck. They made a complicated job very easy and were a pleasure to deal with.
Michelle T., Darien CT
I have always enjoyed having Peter Lyon out to the property. Peter takes excellent care of our needs and always tries to work within our schedule. I also appreciate the training that has been done for our outside staff on safety and general care of our plants, shrubs, and trees. The crews have always been very clean and professional when working on the estate. The area where they work is always clean and restored when they are finished. Bartlett is a great fit for DEMA (Domestic Estate Management Association)!
Treetops, Stamford, CT
I love Peter Lyon and the attention he pays to my property. He knows the trees and shrubs and has saved more than one of my trees from a serious illness and decay. He is extremely knowledgeable and very attuned to customer service. The crew that comes onsite is courteous and professional and I never have to worry. I have been a customer of Bartlett Tree Service for almost 20 years and my yard has never looked better. I highly recommend them to any one that I talk to. Very satisfied.
Mary R., Stamford, CT
Scott Richardson has always been the reason we keep coming back to Bartlett. We have found over the years that Scott and his crewmembers can always be depended on for expert and professional service and knowledge.
Sandy G., Greenwich CT
Bartlett's staff was very accommodating, John Pagano is knowledgeable, responsive, and was on the property with the work crew to insure instructions were carried out correctly. The work crew was very professional and accommodating and did a good job. Bartlett is the best tree specialist I have ever worked with. I will refer Bartlett to all of my friends and neighbors.
Christie S., Darien CT
Our arborist was terrific. He met with us and developed a plan in a very timely manner. The work was done quickly and cleaned up nicely. Dan is a real professional and I will definitely recommend Bartlett to our friends.
David and Susan E., Norwalk, CT
I have been very impressed with Daniel and the other crew members. They were courteous, knowledgeable, willing to adjust their plans for some of my personal preferences, and did excellent work. Steve W., Trumbull, CT
I wish I had contacted Bartlett Tree Experts earlier rather than later. Some of your competition is not up to Bartlett's standards. I look forward to employing the company in the spring as I have more work to do in the front and back yards. Thank you. Deborah H., Westport, CT
Peter Lyon is just great. He is always responsive to my questions and requests. Through his expert recommendations, my yard looks 1000% better and my trees and shrubs are much more healthy than they have ever been. One of the best decisions I ever made was to hire Bartlett. Mary Lou R., Stamford, CT
John has been very helpful to us! He has helped us understand the needs of the trees on our property in a thoughtful way and has taken the time to make sure we understand what he recommends. We look forward to working with him as we go forward. Crew members have been nice but I don't know their names. We feel very fortunate to be partnered with Bartlett. Thank you. Chrissy B., New Canaan, CT
I really like my rep Daniel U. I am very pleased with Bartlett. Debbie R., Norwalk, CT
I was very satisfied. Everyone was quick, courteous, and left my yard clean and neat. Thank you all. Robert H., Westport, CT
As you know, your crew was able to complete all of the tree work last Thursday. We want to let you know that they did a terrific job. They were very professional, kept at the job while the weather was good, and left the property in very clean condition. After all of the tree work which they completed, there is now a clearing around our house and the trees have been left with a manicured effect. We appreciate the work of the crew and also your work in helping to scope out and direct the specific work to be done. John and Inda, Stamford, CT
Just wanted to tell you that Will, the Bartlett Tree Expert technician that fertilised our trees/bushes today, was a courteous, friendly, and skilled service provider. He was personable and responsive, and is a fine representative of Bartlett Tree Experts. Will's got a terrific attitude. Elizabeth K., Greenwich, CT
Aside from their obvious skills and training, they are always responsive, friendly, and helpful. They are careful not to damage bird feeders, etc. They listen and respond to any special wishes or needs I have. For example, they recently did a nice job pruning a Zelcova in our front yard to bring out its natural shape, as I asked them to. It's gorgeous! Peter and Ann C., Stamford, CT
All staff were nice and considerate. Dan was remarkably helpful in suggesting what needed to be trimmed and cut from the trees on our property. He explained everything perfectly. The advice exceeded our expectations and the work was great. Kathy W., Wilton, CT
Dan Urciouli handled the job with superb professionalism. He listened to my request and provided expert guidance on how the work should be done. He got the crew set up and explained where the equipment should not be placed due to the location of septic system and leeching fields, as well as showing them which trees were to be felled or trimmed. The two guys on the crew were amazing to watch. Their skill in insuring that the trees/branches landed in a safe location without damaging anything was much appreciated. They even moved an old cement gargoyle that I had forgotten about out of harm's way. They were tireless workers who never seemed to take a break. All in all, an excellent job! Kevin F., Wilton, CT
Dan and the crew go beyond the call of duty to ensure satisfaction. Maura M., Stamford, CT
My rep was very thorough in assessing what I needed done and very helpful in helping me determine how to prioritize the work based on a limited budget. The site was left in great condition with the wood cut and stacked neatly. Skip A., Stamford, CT
Mr. Altieri was very attentive and professional. He dealt with all our questions and concerns promptly. Donna B., New Canaan, CT
Peter Lyon is an excellent, knowledgeable arborist professional in providing advice and overseeing our tree pruning project. The crew members were efficient, neat, and obviously well-experienced. Dorothy D., Stamford, CT
Doug Williams (our rep) was great to work with - he did an excellent job of explaining our alternatives, the potential impacts of each, and easily gained our trust. The guys on the crew who removed the tree were all polite and helpful and left the site cleaned up. THX for a great first experience, guys! Name: Tim & Celie C., Westport, CT
Very knowledgeable and accommodating. Crew very polite - did good work and cleaned up well. Margaret O., Stamford, CT
Everyone at Bartlett was professional. The job was completed in a VERY professional manner. Thank you. Eileen B., Stamford, CT
Peter Lyon is ax excellent representative of Bartlett, and we are also happy with the man who does the IPM service. Barry W., Stamford, CT
Scott is always a pleasure to meet and work with - very knowledgeable, always reliable, quick to understand and problem solve; to be punctual and courteous comes naturally. Very good leader to his crew. Christa M., Greenwich, CT
