As always, very professional and outstanding work. We have had work performed in the past with Bartlett and that was the main reason we went back to Bartlett when we needed a tree cut down in our front yard. We experienced the same professional service and outstanding work performed.
Anthony B., Liverpool, NY
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The fellow who treated my Ash tree told me that he had worked on this property for the former owner. He was able to give me some history on a few of the trees in the yard. He did tell me that my tree had definitely been treated in the past, because he is the one who did the treatments. I look forward to working with Bartlett in the future. I will have you folks back next year to help me prune up a tree in the front yard.
Sean R., Minoa, NY
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Receptionist was very friendly, Arborist very knowledgeable, and crew very efficient. On the hottest day of the year, this crew did their job quickly, accurately, and very professional. They had respect for each other’s safety and our property. Very happy with this company. Thank you.
Lisa E., Marcellus, NY
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I am very happy with the service we have been provided by our representative, Greg Portzline. He arrived on time, was thorough and honest with us. He knew exactly what was wrong with our Colorado Blue Spruce trees and did not mince words. He did not offer us false hopes that they would spring back to life after a year. It could take up to five to see results. He knows his stuff and was professional and courteous. I felt comfortable with him and his assessment of our situation. Bartlett has an excellent reputation which is why we went with them. My little sister in Rome, NY uses them also and loves them. Please keep doing what you are doing because it works. You are heads and tails above the competition. Class act.
Steve B., Warners, NY
Your customer service and goal to please shows with every interaction with your staff. Your office staff are very helpful. The crew members and the Arborist, Greg Portsline, did an excellent job assessing the best approach to prune and care for our trees. Thank you.
Beth R., Camillus, NY
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Greg was very knowledgeable and not aggressive in pushing me to do work. I very much appreciate that. I feel safer in my home due to his recommendations.
Diane R., Baldwinsville, NY
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As always, work was done efficiently and professionally. Have posted same comments on your Facebook page. I highly recommend you.
Suzi H., Manlius, NY
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Staff was very efficient and courteous. They left our yard looking like they had never been there. I would recommend them to anyone.
John G., Syracuse, NY
Simply the best. From initial assessment, to the quote, scheduling, the actual work, and follow up, everyone was professional, courteous, pleasant, and competent. I would not trust my trees to any other arborist.
Elizabeth M., Clinton, NY
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The crew was great. Arrived early and worked very hard all day, every day. Second time I have called on you. I am looking forward to having them back again to help clean up the other two sides of this field.
Jim H., Cazenovia, NY
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Mark came out to discuss the work I needed done. He was on time, listened to my concerns, and made suggestions about the care of my trees. The pruning crew was on time, very thorough, and courteous. I have had Bartlett care for my Memorial trees for a number of years. I would not trust their care to anyone but Bartlett. Always professional and the expertise of their staff is unmatched.
Maureen O., North Syracuse, NY
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Kasey was very knowledgeable and explained how and why the pruning was being done. I was pleased that she could have the work done earlier than previously scheduled. Cleanup was perfect.
Elizabeth L., East Syracuse, NY
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The team was very pleasant and did a nice job.
Ricahrd M., Cazenovia, NY
Mark displayed great flexibility when we had to adjust our plans due to the pandemic. The crew members who did the pruning provided good answers to questions I had about what they were doing and useful advice about future care of our trees. The results of their work was terrific. A large Norway Maple that was mangled due to storm damage is now cleaned up and opened up to air and light. I am eager to see it in full leaf soon.
Ed W., Hamilton, NY
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What a pleasure it always is to speak one on one with my representative and the crew. I always learn something new and appreciate their knowledge.
Stephen K., Skaneateles, NY
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The staff was extremely conscientious and courteous in dealing with us and our work. We have used Bartlett in the past and will continue to do so. Mark is an excellent representative. He maintained communication with us from the initiation through the conclusion of our work. Great job.
Al G., Utica, NY
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The staff and all others at Bartlett are a wonderful and helpful group. Being away from home and having a detrimental experience happen to you, and knowing if you call and the job to perform is in the hands of experienced people is a wonderful thing. My thanks to all.
George H., Cicero, NY
Rich Croft is always a pleasure to work with. His knowledge helps us make long term decisions. The crew was friendly and took good care of us and the trees.
Stephanie J., Clayton, NY
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Jason did a fine job analyzing problems with my trees and his treatment plans worked well. Matt English the technician is always on time, is very customer orientated, and is very thorough in his work. Madison, in the office is always courteous and helpful. My thanks to all who make my property look good.
Nick R. , Cortland, NY
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Bartlett's staff and especially the crews that show up at our door are always friendly and eager to answer all our questions and concerns. What ever job they are doing, is always done in good time and completely.
John P., Brewerton, NY
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We had different crews for trimming, stump grinding, fertiliser, and tree bore injection. They were all courteous, delightful, hardworking people. You should be proud of your employees.
Ken K., Auburn, NY
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Mike Gorham is a great help when called upon for advice. I enjoy our visits and appreciate his recommendations.
Tim C. , Marietta, NY
Greg has been extremely helpful in the identification and correction of many landscape issues on our property. Greg readily provides information or uses Bartlett technical services to identify problems.
Mary Kay P., Oswego, NY
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The consulting arborist provided a great deal of valuable input about the tree in question, as well as suggestions for management of the several Ash trees on the property. The crew that worked on the trees was agile, accurate, and frankly amazing. A very positive experience from the initial consultation right through to the actual work on our trees. Grateful to now know who to call for ongoing care of our trees.
Ken R. , Whitesboro, NY
All of Bartlett have been polite and respectful of our property. Steve always takes the time to hear our concerns and offers suggestions. He is never pushy and seems to appreciate that we are trying to work within our budget.
Laura R., Rome, NY
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Tom is always professional and honest. My trees look great and adds to the curb appeal.
Chuck D., Manlius, NY
Everyone that has done work on our property has been very friendly and helpful in showing us how to take care of our landscaping. They go above and beyond.
Darryl T., Canastota, NY
Steve Blair is great. He took the time to explain why my trees were having some issues and how they could remedy those issues.
John M., Chittenango, NY
