Mark was very knowledgeable and helpful in our discussion. His suggestions were very simple and will be easy to accomplish.
John P., Brewerton, NY
Jason is knowledgeable and professional. We appreciate his recommendations. The crew that did the work was efficient, pleasant, and did a great job.
Jane B., Syracuse, NY
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We were extremely pleased with all the staff members we interacted with. Matt was very helpful in advising us and getting the job done in a timely manner. The crew did an exceptional job.
Judith M., North Syracuse, NY
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Bartlett provided a thorough assessment and treated the issue in a timely manner. The staff took time to help me understand the cause of the issue and what to keep an eye on to ensure issue was resolved.
Bill L., Baldwisnville, NY
It is such a pleasure working with Greg. He is always helpful, friendly, and goes out of his way to help meet our needs keeping our yard and property looking nice. I feel so good knowing that if I need his help or advice, he goes out of his way to help. I definitely recommend him to our friends. He is a true professional.
Kathy S., Baldwinsville, NY
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Everyone was very professional and the crew left the property very clean when they finished. I was impressed with the estimator, Jason, who gave me a complete breakdown of the work to be done.
John W., Syracuse, NY
Your arborist, Greg Portzline, was very knowledgeable about my trees and was helpful throughout the process. Not much contact with crew members but Madison on your staff was very helpful.
Gary P., Mexico, NY
All contacts with Bartlett staff have been professional and educational. Greg Portzline is very knowledgeable and will send samples for disease identification as necessary. The office staff are courteous and helpful when necessary to discuss billing.
Mary Kay P., Oswego, NY
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Every person I have encountered in doing business with Bartlett has been informed, professional, competent, and courteous. From, Mark Kicher at the top of the team to secretarial and technician, they are always consistently helpful and knowledgeable.
There is no need to look any further for all of tree needs. The team is so knowledge about all things botanical, conversations about the yard and garden are always so interesting. I can not recommend them enough.
Elizabeth M., Clinton, NY
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Mark was so helpful and friendly when he came out to look at my Blue Spruce trees late last fall. Knows his stuff and I felt very comfortable asking questions and setting up the appointment for spraying this spring. Know they will take care of my trees so I do not have to worry. Big shoutout to the gentleman who came and sprayed to remind us about keeping the dogs inside while he was spraying in case there was any drift. Did not even think about that.
Laurie E., Saquoit, NY
This is my second job by Bartlett, and both times the job was done very well, on time, and all contact with Bartlett staff was excellent.
Gary B. , Liverpool, NY
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Bartlett representative was very thorough and informative. Answered all our concerns about spray and our hay to be baled. Also offered fall service that would greatly help with our Gypsy Moth infestation.
Audrey D., Frankfort, NY
I have never had any problems with your service or your people. I have been dealing with you for well over twenty years. I think Jason Pieklik is the finest arborist there is, I would not deal with anybody else.
Selma Z. , Dewitt, NY
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Everyone was wonderful. Left my yard in great condition.
Nancy L., Fayetteville, NY
Mark could not possibly have been more responsive than to my many requests, he gets the highest rank as a rep and I have had another in Bartlett with whom to compare even in another state. Always professional and dependable.
Elizabeth L., Hamilton, NY
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Everyone is very helpful, polite, and professional. Glad they are taking good care of my trees. I have been a customer for many years. Thanks.
Kathleen C., East Syracuse, NY
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Matt came to my house to examine the trees before scheduling the pruning. He also assisted in the pruning. The worker did an excellent job.
Michael S., Clay, NY
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All staff members are top notch. Very professional, knowledgeable, and they alway take time to answer my questions and explain what they are doing as well as being very helpful regarding my various inquiries.
Ricky N., Fulton, NY
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Thanks We have used Bartlett for decades at our previous residency and look forward to continuing on Cayuga Lake.
Bill S., Union Springs, NY
Chris, who sprayed our Peach tree, was knowledgeable and courteous. I appreciated his sense of humor. My first impression of Bartlett was with Rich. In addition to comments and advice about my Peach tree, we walked the property and discussed other possible projects. He was a wealth of information and was in love with my trees. A great experience, and I will have him back for further advice.
Chris B., Weedsport, NY
We enjoyed great service from Kasey Gabrielsen in your Syracuse office. She kept us informed, was always courteous and pleasant. We trust Casey, She has helped us before and she is the reason we are repeat Bartlett customers. Thanks.
Mary S., Fayetteville, NY
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Jason is a wonderful representative of your company. He responded immediately to an emergency situation of a tree through our roof. He was very kind to us and offered suggestions on how to proceed. The crew came out that afternoon to remove it. The crew was very friendly and seemed to be happy employees although they were working late on New Year's Eve. The site was immaculate when they left, all stumps hauled away and branches ground up. We were very pleased and would call on them again in the future. Highly recommend.
Jean C., Jamesville, NY
Mark was professional and courteous in inspecting my Senior Norway Maples. They needed a lot of trimming as well as cabling to give many more years of life. He was committed to saving these trees. Crew boss Brian and crew Kelly and Gary were professional, very knowledgeable, and caring about the work they do. The professionalism of the arborists was comforting to me. I grew up with these trees. When the crew showed up for the job they admired the old Norway Maples and gave them the T.L.C. they needed. Makes me feel good inside. Thank you so much.
William C., Sherrill, NY
Pleasant, kept their distance, used masks, went right about their business, were careful to not damage structures or me when I came close to ask them questions.
Price was competitive for certified arborists.
Bruce L., Marietta, NY
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The workers who came were courteous to my questions and discussions of the work to be done. They worked diligently, answered any questions I had, and cleaned up afterwards. They did an excellent job. If I need other work done at a future date, I would definitely call Bartlett. I was also happy that the scheduling changed so they could come before the snow fell. Everyone including the representative were just great.
David B., Central Square, NY
Rich and the crew were great. Everyone was extremely helpful and professional. The job was completed in a timely manner. Work site was clean when the crew left. I would highly recommend Rich and the Bartlett Team.
Jacob T., Skaneateles, NY
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All Bartlett staff was courteous and knew exactly what needed to be done on our property.
Sharon Irwin, Martville, NY
Always sure to fully explain recommendations and services.
Edward S., East Syracuse, NY
Very professional, knowledgeable, informative staff.
Yvonne H., Tully, NY
I really appreciate working with professionals, and your crew certainly meets that level. Mark was wonderful to work with as well.
Larry H., Hamilton, NY
Very helpful in recommending a suggestion to help our Blue Spruce tree line which is dying. Need to get an estimate for the spraying of them. Very knowledgeable in answering our other questions of our trees. Thanks.
Patti M. , New Hartford, NY
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The Bartlett rep was very helpful and we accepted her advice. The lead crew- member was outstanding and supervised his men very well. He himself did the tree-climbing and was careful and confident. He also helped later on the ground to keep things going alone and was busy. He gave a fine example to his crew. Thank You. With my yard there is no hope of using a truck to access needs. Bartlett has the ability to "just do it the old-fashioned way" - thank you!
Stanley K., Cazenovia, NY
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Both the representative, Jason, and tech, Chris, were very professional, knowledgeable, friendly, and polite. Very happy that we chose Bartlett. Very high rating to Bartlett for service and professionalism.
Dan L., Fabius, NY
It was a pleasure working with Kasey. She was professional, friendly, and courteous. I was impressed with the efficiency and capabilities the felling team displayed. Their work ethic was above standard. I would not hesitate to use Bartlett again.
Mark D., Minoa, NY
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The young gentleman, Jermaine, who was in charge of the crew of three was very courteous, professional, and knowledgeable. A pleasure to work with him on my property.
Carol R., Skaneateles, NY
I am very happy with the service we have been provided by our representative, Greg Portzline. He arrived on time, was thorough and honest with us. He knew exactly what was wrong with our Colorado Blue Spruce trees and did not mince words. He did not offer us false hopes that they would spring back to life after a year. It could take up to five to see results. He knows his stuff and was professional and courteous. I felt comfortable with him and his assessment of our situation. Bartlett has an excellent reputation which is why we went with them. My little sister in Rome, NY uses them also and loves them. Please keep doing what you are doing because it works. You are heads and tails above the competition. Class act.
Steve B., Warners, NY
The team was very pleasant and did a nice job.
Ricahrd M., Cazenovia, NY
The staff was extremely conscientious and courteous in dealing with us and our work. We have used Bartlett in the past and will continue to do so. Mark is an excellent representative. He maintained communication with us from the initiation through the conclusion of our work. Great job.
Al G., Utica, NY
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Rich Croft is always a pleasure to work with. His knowledge helps us make long term decisions. The crew was friendly and took good care of us and the trees.
Stephanie J., Clayton, NY
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Jason did a fine job analyzing problems with my trees and his treatment plans worked well. Matt English the technician is always on time, is very customer orientated, and is very thorough in his work. Madison, in the office is always courteous and helpful. My thanks to all who make my property look good.
Nick R. , Cortland, NY
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The consulting arborist provided a great deal of valuable input about the tree in question, as well as suggestions for management of the several Ash trees on the property. The crew that worked on the trees was agile, accurate, and frankly amazing. A very positive experience from the initial consultation right through to the actual work on our trees. Grateful to now know who to call for ongoing care of our trees.
Ken R. , Whitesboro, NY
All of Bartlett have been polite and respectful of our property. Steve always takes the time to hear our concerns and offers suggestions. He is never pushy and seems to appreciate that we are trying to work within our budget.
Laura R., Rome, NY
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Tom is always professional and honest. My trees look great and adds to the curb appeal.
Chuck D., Manlius, NY
