What could Bartlett have done to make the experience better?Nothing. They did a fantastic job. The staff were excellent. From Jim who came and discussed the job, to the lady on the phone, and the young men carrying out the work. They were all very friendly, helpful and we could not have had any better service. If we need anymore work done we would definitely have Bartlett and would thoroughly recommend them.
Mrs. B., Leeds
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What could Bartlett have done to make the experience better?Nothing to suggest. Very polite and courteous throughout. Impressed with how conscientious the crew were, keen to ensure I was happy with the work Sharon is also very efficient and professional, email correspondence is dealt with promptly and efficiently.
Brian F., York
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What could Bartlett have done to make the experience better? A very good experience throughout. Staff was courteous and did an excellent job. Very good as always.
Sarah D., Harrogate
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I wanted to let you know that your boys have just left and they were absolutely amazing. Very professional and polite. They have done a fabulous job. I am so happy with them that I wanted to give you the feedback to pass on to them.
Claire C., Wetherby
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Both members of team were professional and efficient.
Brian D., Brigg
Jim and the three men were consummate professionals from beginning to end. Everybody arrived on time, worked hard, and left the ground clear and clean. They were friendly, accommodating, and were able to pile up the wood in all the places I asked. They also put the main stem so it can become a wildlife area. I hope I was not too demanding. And not forgetting Sharon in the office, always helpful and happy to talk to me. Thank you. I look forward to working with you again.
Mrs. E., Selby
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The job was done to my satisfaction. The job site was left neat and clean.
My experience with your Administrative Staff was friendly, efficient, and helpful. I was treated courteously by your crew.
What could Bartlett have done to make the experience better?Nothing. The service from survey to completion was excellent. Exactly as we have come to expect from Bartlett. Thank you for an exemplary job done. Jim Philpott is a professional and always delivers. He is very knowledgeable and gives great advice. The crew on the day, were also very professional and knowledgeable. They took care to discuss their plan with us and consult us throughout the day.
We are very pleased with the service and the results. Highly recommended.
Roger S., Malton
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The job was done to my satisfaction. The job site was left neat and clean.
My experience with your Administrative Staff was friendly, efficient, and helpful. We were treated courteously by your crew.
What could Bartlett have done to make the experience better?Absolutely nothing, excellent service. All staff were very helpful and accommodating. The Arborists were outstanding, a credit to the company and great ambassadors. Excellent.
Steve S., Northallerton
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Hello Jim, just wanted to say a big thank you for helping me save my Birch tree last year. I made sure it was well watered and fed in the lead up to spring, and now it is full of tiny, healthy leaves and growing normally. I am so please we were able to save it, it has not looked this healthy for years.
Thank you so much for your expertise.
Veronica A., Huddersfield
Very good.
E. E., Baildon
Extremely helpful from start to finish. At the site visit Jim took time to explain and discuss all the options available, with a clear proposal appropriate for the site and conditions. The team were great on site working quickly and efficiently while explaining how the work was to be carried out, the area treated was left in great condition. Would recommend.
Amanda H., Ripon
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Sharon was very helpful in the office. She took time to explain my options for ways in which I could send a copy of the signed work acceptance form back to get the work underway. Even though my I.T. skills are lacking she showed great patience. Thank you. James was helpful and willing to assess the work I required doing and managed it in a Covid secure way. Tim was very efficient removing the Ivy and careful not to damage the tree or nearby fencing and the team did a great job of clearing up with minimal disturbance. Everyone I dealt with at Bartlett was knowledgeable, helpful, efficient, and courteous. The work was carried out professionally and exactly as discussed. I was very pleased with the results.
Christine B., Wakefield
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Fantastic job by the crew. Both really polite and friendly. Job was completed quickly and they took really good care to clean up and tidy the area afterwards including cleaning the garden wall where mud had splattered. Exceeded my expectations. Thank you.
Mrs. B., Tadcaster
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I would recommend Bartlett to friends and family the plant health care has been so beneficial. Sara is always friendly and efficient.
Mrs S, Otley
Thank you for arranging for the work to be done today at my house. I was really impressed by how professional and conscientious your crew member and your lady in the office was. I shall be calling you again.
Mr. A., Tockwith
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Sara on the phone and Darren on the visit were always polite, informative, and very helpful.
Mr. B., Wethrby
Great professionalism, work carried out on time, courteous, and diligent chaps.
Mr. B., Thirsk
We have been delighted wit the work carried out by Bartlett from the initial site survey through to completing all works. The service, professionalism, and expertise of the whole team has been exceptional. Darren Garside designed a clear and environmentally sympathetic and responsible plan for work. His knowledge and advice as well as personable manner were key to choosing Bartlett. Huge thanks to the whole team from the office to the guys. Please pass on our thanks to the team members working our project.
Mrs. P., Alne
I have worked with Tim and Sara from the York office for about a year, carrying out tree and vegetation works across several of our biggest customer and client accounts. I always find both Tim and Sara to be helpful, prompt, and efficient in their delivery of service. They do their utmost to help, often at short notice, to ensure that they can attend emergency jobs for us or help us to meet our tight deadlines. I always find them friendly, approachable, and helpful to work with and I know that as our main point of contact they will communicate any updates or requirements from our clients no matter where in the country the job is carried out.
David Slater,Head of Operations (North) Landscapes, North of England
Bartlett has been my tree surgeons for approximately a year, after having been let down by my previous supplier. As soon as I started using Bartlett I was pleased to find out that I could arrange a meeting and receive a quote within a day or two. This was a great surprise and has had a huge impact on efficiency. My own clients finally have confidence in the sub-contract tree work that we are offering. I would not have been able to instill that confidence in my client without their attentive service. The work itself is always of an excellent standard and I have never received a complaint from my clients, nor have I found anything to complain about myself. The work is simply done well, on the pre-arranged date and with no fuss. Tim, Sara, and Darren are the experts I turn to, and I have a great relationship with them. It is reassuring to know that my tree work is quoted, managed, and sometimes even completed by the guys themselves. It shows that they care about the work as they take ownership from start to finish and I consider them part of our extended team. Bartlett works more as a partner than a subcontractor and it makes everything run so smoothly.
I could not recommend Bartlett highly enough and I would like to thank them for their fantastic work this year.
Dan W., East Yorkshire, North Yorkshire, West Yorkshire, Northumberland, and Lincolnshire
James is a credit to your firm.
Hobden, Retford
Excellent job carried out to the highest standards. After the work was completed the garden was so well cleaned. Excellent advice from Bartlett gave us the confidence to carry out the work.
Oberg, Easingwold
Thank you so much for the tree stumps you kindly donated to Martin House. We are truly grateful and they will enhance our surroundings.
Martin House Children's Hospice, Boston Spa, Wetherby
An excellent service from start to finish I would highly recommend them.
Linton Springs Management Company Ltd, Linton
Tim, Gary and Louis are the experts I turn to, and I have a great relationship with them. It’s reassuring to know that my tree work is quoted, managed, and sometimes even completed by the guys themselves. It shows that they care about the work as they take ownership from start to finish. Bartlett work more as a partner than a subcontractor and it makes everything run so smoothly.
Mitie Landscapes Ltd (JLL Contract, North of England), JJL
Tim Gordon-Oxford, very helpful and informative.
Mr S Brooke, Tadcaster, North Yorkshire
Highly satisfying. Tim Gordon-Oxford was exceptionally polite, smart, and most helpful.
Mrs H E Deakin, Wetherby, West Yorkshire
Excellent service, thank you. Douglas Monaghan very informative and knowledgeable.
Mrs J Gibbons, Selby, North Yorkshire
A very professional service was given, quickly and very efficiently. The clearing up afterwards was done immaculately. Douglas Monaghan was very polite, very thorough, and professional.
Mrs C Alexander, Easingwold, North Yorkshire
Very professional in all respects. I give the site workers 11/10 and going up. Please pass this comment on to them, they deserve it. I would recommend them again and again. Price reasonable.
Mr Pearman, Rothwell, West Yorkshire
Total satisfaction. So good to be in the hands of real professionals who care about their work. Courteous, knowledgeable, helpful, and kind.
Mrs Fairweather, Wakefield, West Yorkshire
The team who arrived to do the work were friendly and knowledgeable. I was informed about the different elements of the work as they went along. I have been impressed with the professionalism of the team from Bartlett in comparison to others who I received quotes for in connection with the work.
Mr D Gilson, Burton Salmon, West Yorkshire
The work was carried out per plan, workers were prompt, courteous, industrious, and the work was carried out with due diligence. In short, what I would expect from a professional company who value its customers. If you are not already approved, I suggest you look into certification to BS ISO 9000:2000; I believe your company could achieve this with little effort.
Mr G Slack, Lincolnshire
Many thanks for your kind service. The work was carried out perfectly - highly recommended.
Mrs S, Britton, York
Bartlett has been carrying out work for me for a number of years. I have always been very happy with the standard of work. The operatives are very professional and instill a sense of confidence. When a tree has been pruned back, I know it will continue to thrive.
Mr J Stokes, North Yorkshire
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I am very pleased to have discovered Bartlett Tree Experts when we first moved in to our house 12 years ago. We had a Blue Spruce removed first and later a large Laburnum and most recently a Eucalyptus. Each was done efficiently with the area cleaned up and left tidy. The representatives were friendly and knowledgeable. It’s also important to note that the job was done at a reasonable cost. Whenever the opportunity arises, I certainly do mention Bartlett and will continue to do so. Many thanks.
Dr Barry Strickland-Hodge, West Yorkshire
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I would just like to thank you for the work you carried out for us Friday 27th April, on our overgrown Cedar tree. I cannot believe the difference to the garden - light, space - whilst the tree itself now looks in great shape, unlike the garden! Thank you!
Mr & Mrs Brooke, Yorkshire