Dealt directly with Jacob, Chris, and Jack. All were very courteous, professional, and listened to our needs and concerns. They offered top notch recommendations and explained in detail to our satisfaction. Professional customer service offered at all levels of contact with Bartlett from administrative staff to workers. Outstanding company to do business with.
Ralph Y., San Antonio, TX
We have used Bartlett now for ten years or more. They have done the trimming but more important we are on an annual programme for pest control on the yes and fertilizing. Our yes are extremely healthy. Excellent team. Highly recommend.
Kris B., Spring Branch, TX
Absolutely wonderful from beginning to end. Jacob was so knowledgeable and understanding, and the crew worked quickly and with great attention to detail. We were so impressed with how well they took care of our trees, and with how neat they left the job site. Our backyard has never looked better. Will absolutely recommend to everyone.
Derek Z., San Antonio, TX
Jason examined my Red Oak trees which were damaged by a severe freeze. His expertise was obvious, and I felt confident in his recommendations. Thankfully, he was not too pushy. Just very professional. Luke treated for borers and fertilised. He was very courteous and answered all my questions with professional patience.
Sharon W., San Antonio, TX
Because I bought my tree and the house came with it seventeen years ago. Bartlett Tree Experts and Jacob have been the only business and person I have trusted with it. Jacob has always taken the time to look at everything in my yard and answer every question I have. This latest trimming was the best yet and it was a pleasure watching the crew go over every branch. Amazing.
Terry M., San Antonio, TX
The work that we had done was perfect. Excellent and courteous crew. No evidence that anyone had worked on this site, all branches and leaves removed at the end of the job. We could not be happier. At last, we had people who knew what they were doing.
John and Ann W., San Antonio, TX
Whole crew and staff were outstanding.
Janice R., San Antonio, TX
I have used Bartlett off and on through the years. Very knowledgeable. Excellent job.
Monica G., San Antonio, TX
Thanks and praise for Jacob West, and crew, Chris, Richard, and their associate, whose name I failed to ask. All are just the best at their knowledge and customer service. Hard work gave us a terrific job. Appreciate Bartlett billing through email notice and account website. Making appointments and notifications of crew arrival is well done.
Julie W., Spring Branch, TX
All of the staff is attentive and quick to respond. Jacob gives personal attention and genuinely cares about the trees.
Don E., San Antonio, TX
Our arborist representative, Jacob West, was extremely professional, trustworthy, attentive, and able to answer any question we had. The job was done timely and done right. Javier and Jack Z.. as well as Rodolfo, were an efficient and hard working crew. The place was left spotless. Thanks Bartlett. I will definitely be using your services again in the future.
Blake Z., San Antonio, TX
The crew, with Chris as a leader, was spectacular. They were professional, courteous, and helped educate us. My husband also enjoyed being out with them.
Kris B., Spring Branch, TX
I sincerely appreciate Jacob and Bartlett for their expeditious handling of the storm damaged tree in my backyard. I am truly amazed at how efficiently Jacob was able to handle this situation, especially since there are more storms threatening our area which would have no doubt damaged this tree further. I would not hesitate to recommend your services to anyone or any business in the area who is in need of tree repair service, particularly if damaged trees are in need of attention.
Charles H., Shavano Park, TX
From start to finish the Bartlett team was extremely professional, punctual, and thorough. Jacob West explained everything completely and answered all questions and concerns. The pruning crew did an outstanding job. Their work ethic was above reproach and they left the yard spotless. The fertilisation was done in the same manner.
Gary B., San Antonio, TX
