Excellent Service. Staff spent time applying fertiliser but also examining health of the yard and trees. Great attention to detail.
Appreciated Jonathan Cowherd visiting and walking the property before the service was assigned. Cares about the quality of service.
Curtis P., Annapolis, MD
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Very happy with Jonathan and the crew that came to my home to perform the work on my tree. All were very knowledgeable, personable, honest, and hardworking.
Mary N., Severna Park, MD
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Casey is incredibly diligent, knowledgeable, thorough, conscientious, enthusiastic, efficient,
and obviously cares about the environment and our plants. Not always easy to balance protecting the plants and the critters. She is the best. even let me know when we had a potentially dangerous downed wire. She works hard and fast. Never cares about the heat, just the health of our plants. I trust her.
Sims H., Gibson Island, MD
We are fortunate that Jonathan Cowherd is our arborist as he is very professional and knowledgeable. We are very pleased with the service we receive from Bartlett.
Diane E., Pasadena, MD
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Outstanding customer service by Jonathan Cowherd. He leveraged his expertise and knowledge on a regular basis to answer an abundance of questions to include proposed solutions. Always went the extra mile in ensuring I had the information I needed to make an informed decision to include providing me with various options for services, which I really appreciated. Very professional, yet personable in his communications. He made it extremely easy for me to get anything I needed taken care of. I would highly recommend him to friends and family needing Bartlett's services. The website is fantastic, user friendly interface makes it easy to navigate and look up customer history, and see the status of any pending work or outstanding invoices. This is a huge plus for people who prefer to do business online.
Carol B., Hanover, MD
Jonathan helped me make the hard choice to remove a large Maple tree I have loved for almost fifty years while letting us keep another Maple and two Spruce I was worried about. He advised us to feed them. He was really kind as he knew how upset I was about that tree.
Carol K., Linthicum, MD