Testimonials for the Auburn, MA Office
Our Bartlett Arborist Office in Auburn, MA is proud to serve the community with expert tree and shrub care, and we’re even prouder of the feedback we receive from our valued customers.
It was excellent. We have been very pleased with all aspects.
Kathy L.
There was nothing they could have done better despite the tree being in a challenging location. Bartlett did an exceptional job from start to finish. As my Representative, Julian, developed a plan and communicated clearly at every step. The entire crew arrived on time, reviewed exactly what was to be done, and got to work. Their technical precision was astonishing and included pruning large branches that were hanging over the adjacent property back onto my property without damaging the fence. Safety was clearly Job one, and everyone's responsibility. But the most amazing aspect was how they worked as a team. Their ongoing communication with each other and role distribution was incredible. Their teamwork was flawless and efficient. They were true professionals in every positive sense from how the entire project flowed smoothly to how they spoke with each other and also me. As the job came to the end, they consulted with me to ensure that I was satisfied. They then cleaned up the site and the job was done. The entire crew were friendly, courteous, and professional. There was no yelling or swearing or anything else I have come to expect at job sites. Please tell them how great they are. Also as I mentioned to the crew I was thinking how their work should have been filmed not only as a promotional piece but also as a master class teaching tool. I realize a professional production is expensive but even just a team member filming would have captured a lot of great stuff. This sort of work is art, science, and athletics all rolled into one.
Anne Z.
We have had nothing but positive interactions with your crew.
Carol A.
Awesome folks! All friendly and competent, feel good about having them on my property. Repeat customer; they always do a great job.
Jennifer M.
They were awesome. Courteous, skilled, professional, and friendly.
Cheryl R.
I completely trust Julian who has helped us maintain our trees and shrubs in a beautiful, natural look. The crews are always courteous and diligent in doing the work the way Julian planned. Thanks so much.
Kelly L.
Very pleased, the crew was professional, and the trees look great.
Louise C.
The crew did a very good job of pruning several trees on my property. Bill Saunders has been easy to work with and has been very responsive to my questions.
Bill R.
Bill was the best. He showed an interest in maintaining my yard. He was great and helped with all the problems that came up. The two young men Tyler and John were very willing to help care for all the different shrubs and trees.
Susan B.
Sarah represents Bartlett with the utmost professionalism. She is always pleasant and informative. Our plants and trees are healthy and beautiful. I know you have played an important role in beatifying our yard.
Wendy M.