Testimonials for the Austin, TX Office
Our Bartlett Arborist Office in Austin, TX is proud to serve the community with expert tree and shrub care, and we’re even prouder of the feedback we receive from our valued customers.
On 10/18/2021 the crew was to clear our old fence line for new five foot fence to be put in by Georgetown Fence. Do to a broken middle toe I was not as able as usual to be out looking around.. So I trusted the crew which I have had other times. They disappointed me by leaving two problems found by the fence installer. First a large Cedar branch which was close to the house's electric supply. Requiring immediate removal I called a tree company who had left their card. Nice young man arrived later that afternoon and removed. The second a small Oak tree located on the back north corner of the fence was discovered the next day. My husband was able to use his chain saw to remove but had no way to dispose of.
Pam P.
Bartlett's staff and the arborist representative have been very helpful and provided excellent service and recommendations. I appreciated their answering my questions thoroughly and taking the time to explain things. Kevin and the people who provided other services have all been outstanding.
Jane M.
The crew was very skillful. They protected the grass with large sheet of heavy not sure of composition. The large limbs and trunks dropped precisely on that sheet. After they had left , there was no way to tell such a massive tree had been removed except for the stump at grass level. They were real experts.
Eli C.
Mr. Tobola was very professional and courteous. He submitted his proposal on line which we signed and forwarded it to him. Two crew members came and fertilized the tree. The rest of the work will be done in the near future.
Nebiha D.
Arborist and staff were all very professional. I was very pleased with the service. Lead time from contract signing to service day was rather long, but that was well communicated in advance and understandable given current conditions.
John K.
Everyone at Bartlett has been super. Very courteous and always willing to answer my questions. In this service, I did not know that they were coming. It was not a big deal, but I would like to know ahead of time.
Marc E.
Outstanding service from very knowledgeable and responsive experts. We have used Bartlett for over twenty years in Pennsylvania and delighted to continue the association in Texas for the past four years.
Jim M.
Jo Harris is wonderful to work with. He is very knowledgeable, takes his time to answer questions, and he is kind. I appreciate that the staff was receptive to our concerns and returned to do some more trimming. The crew was efficient and did an awesome cleaning up after.
Kasey S.
Jo Harris is awesome. Very knowledgeable and helpful in determining problem, remedy, and getting the service scheduled.
Lee Rector
Friendly and warm. Kindly conversed while working.
Carol W.