We have used Bartlett for years, but we were especially impressed this time with their skill and care on a huge pruning job. They were able to cut back and clean up huge trees in our yard while keeping them looking graceful and well-shaped. Bartlett's employees are always responsive, willing to listen, and competent.
Christopher M. , Irvington, NY
Jason was extremely knowledgeable and helpful. I really appreciated the professional service and expertise.
Alli J. , H. on H.
James and his crew were top notch professionals every step of the way. They provided me with options and consulted on other ways to make the property stand out. I will be recommending Bartlett to anyone I know with similar tree needs.
Mel P. , Mt. Vernon, NY
James was amazing. Super friendly, knowledgeable, and accommodating.
Jon M. , Pelham, NY
James and his crew were top notch professionals every step of the way. They provided me with options and consulted on other ways to make the property stand out. I will be recommending Bartlett to anyone I know with similar tree needs.
Mel P., Mt. Vernon, NY
Very professional and timely service. Trevor Hall showed excellent expertise and what solutions would make the most sense.
Dan E. , Ossining, NY
Mr. Johnson is terrific to work with. He is knowledgeable and professional, really an education about the life and health of trees speaking with him. Many years ago it was Trevor, and he was the best, but now it is James, and now he is the best, but Trevor should stop by for a visit.
Bill D. , Yonkers, NY
Jason was very friendly, courteous, responsive, and answered all my questions and concerns.
Sas M. , Hastings, NY
Erik Anderson is terrific. He is very responsive, knowledgeable, and customer friendly. A pleasure to work with. I highly recommend him and Bartlett.
Valerie F. , New York City, NY
Mike is very knowledgeable, honest, and a trained and licensed arborist. He does not try to talk you into anything that is not necessary. You might pay a little more than other tree companies, however, you are paying for the service and for the arborist certification and expert advice. Mike would not steer you wrong and your trees will be in good hands. I recommend Mike and Bartlett for your trees and property.
David A. , Scarsdale, NY
Job went smoothly and all staff were knowledgeable about the tree and its health.
Judy S. , New York City, NY
Great service, professional, prompt, and easy to work with. Quoting and scheduling process was fast and job was done well.
Jennifer F. , Bronxville, NY
We appreciate Bartlett's expert advice and their concern to save the trees if at all possible. We have used their services for years and find them reliable, careful, and up-to-date on the latest treatments and changes in environmental requirements.
Christopher M. , Irvington, NY
Everything was pleasant, professional, and easy to navigate. I look forward to working with you and your team again. I will definitely recommend Bartlett to anyone who asks for an expert landscape service.
Bonnie C. , New York City, East Side, NY
We truly appreciate Bartlett Tree Service staff and the work they do. My yard looks fabulous and you saved my favorite tree.
Barbara K. , Bronx, NY
Mike McGowan has been our representative for at least twenty years and we have always found him to be reliable and understanding of the condition of our trees. We have found him to be extremely knowledgeable and have great confidence in his recommendations. He recommends the best solutions that fit our situations. He is definitely an asset to Bartlett.
Catherine S. , Scarsdale, NY
Excellent communication and thorough performance. Mr. King patiently worked with our scheduling difficulties, arrived on time, and did the work as requested.
Bill and Jimmy R. , New York City, NY
Professional, knowledgeable, always co-operative, and courteous. I would call them for their services again and would recommend them to anyone who would need their services or advice.
Kai C., New York City, NY
Trevor is professional, thorough and friendly. Very fast response to our call.
Elliott S., Montrose, NY
Jason was amazing. From our first meeting he was very professional, knowledgable, and friendly. He gave an accurate estimate of the work needed, as well as the price, which was less than other estimates. He also went above and beyond with the cleanup, chipping up brush that we had previously cut down ourselves. I highly recommend Bartlett.
Pam O., Tarrytown, NY
All were very professional, helpful, and polite.
Peter H., New York City, NY
Jason has been extremely helpful and gone above and beyond expectations.
Karen W. , Dobbs Ferry, NY
Bartlett has always kept me informed and is extremely friendly and professional.
Edward N. , New York City, NY
Fantastic service and perfect oversight. Very responsive to request for estimate which are presented as written documents with complete descriptions of all aspects of the work with costs of each part indicated. You can therefore plan over time, according to your available funds. Extremely helpful and efficient work based on deep knowledge of everything about trees and what they need to stay healthy. A total pleasure to work with Bartlett and Jason who is a wonder. The crew members are truly expert and also very friendly, fast working, and thorough cleanup. If only every home service company was like this one.
Susan K., Poughkeepsie, NY
Larry who performs all the feeding and spraying is absolutely the best. Bartlett is fortunate to have him as an employee.
Domenic M. , Bronxville
The guys were prompt, courteous, tidy, and fast.
Elizabeth M. , New York City, NY
The office staff and crew members are consistently helpful and courteous. Mike McGowan is terrific. He is always there to answer questions and make suggestions. We have worked with him for many years. Great company, extremely well trained arborists and crew members. We have used Bartlett for many years and always trust that they know exactly what they are doing.
Frances S. , White Plains, NY
Very efficient crew. This time the work they did was impeccable. The crew was very knowledgable, efficient, and professional. Need to commend the work of Enrique, Santo, and Gonzalo. For next time pruning, I would like to have the same crew or somebody with that type of experience. I was very pleased with the work. I also need to commend Javier Ocampos for efficiently communicating to the crew the extent of the work that needed to be performed.
Ivonne L. , Mamaroneck, NY
Working with this company is an absolute pleasure. An excellent, very friendly, and efficient representative, Jason, responded immediately, keeps in touch, visits the property with the crew, so one knows everyone before they begin, and prepares clear and very detailed statements of the work needed, f necessary prioritizing the jobs into phases, each with with clear description and costs, so that one knows exactly what will be done and what the charges will be and can plan accordingly. The work is done on time by an extremely nice crew with fast and complete cleanup at the end. These people are arborists at the very highest level. They have deep knowledge of the various species of trees and know exactly how to work with them. Walking through your property with them is an education in itself. There is no pressure at all to do jobs one had not asked for but their comments drew my attention to a couple of smaller adjustments in pruning and cabling that should save big trees that I had not noticed were in real need of attention. I am so grateful to have found Bartlett and will never use anyone else.
Susan K., Poughkeepsie, NY
James and crew members were top notched and very professional. My husband and I appreciated their attention to safety. They left our property as if nothing had happened, clear and free of any debris. James assured us that everything we discussed would get done and everything was.
Elizabeth R. , Yonkers, NY
I enjoyed working with Mike. I am very new to all things trees, but he was very patient and seemed to genuinely care about the health of our trees. Thank you for your service. I plan to keep your services in mind for the future.
Elvis A. , White Plains, NY
Jason Sokich was very courteous and professional. He and his crew arrived as scheduled and performed the work with care and skill.
Mark S. , Hartsdale, NY
The crew and my representative, Javier, have always been a pleasure to deal with. Javier is very knowledgeable and thorough in his arborist responsibilities and I have recommended him to my neighbors and will continue to do so.
Aggie K. , Bronx, NY
Absolutely efficient, courteous, most capable, and easy to work with.
Ann R. , Larchmont, NY
Bartlett's arborist and staff have proven to be the most knowledgeable about conditions with our shrubs and trees and solved a multi-year problem with our Andromeda shrubs with only one application after analyzing a soil sample. Superb tree pruning and cabling too. Bartlett is the third company we have used at our same home and Bartlett has proven to be the best in terms of proper tree and shrub care at a reasonable price.
Craig J. , Briarcliff Manor, NY
We greatly appreciate Mike McGowan and count on his expertise and understanding year after year.
Thomas M. , Nyack
Jason was super. Helpful and easy to work with. Crew was amazing, a big job and I barely noticed it happening.
Sarah A. , Tarrytown, NY
Both Charles King and the tree removal team that arrived at my apartment were incredibly helpful, efficient, and demonstrated great expertise at what they do. I was very impressed with all of them.
Abbe L. , New York City, NY
Everyone from Bartlett was extremely professional and knowledgeable. From James Johnson to his crew. I highly recommend them.
Shelley F. , Yonkers, NY
It was a real pleasure to do business with Bartlett. The crew left the job site so clean and tidy, In addition, the actual scheduling went smoothly. Highly recommend.
Ann P. , Ossining, NY
Javier and his team were exceptional. They did an outstanding job. As a home owner I have to deal with many other companies for installations and repairs. So often, dealing with these companies is a nightmare. Bartlett was a breath of fresh air. Javier and his team were courteous, knowledgeable, and very professional. Overall, a great experience.
Daisey A., Bronx
We were very pleased with the professionalism, knowledge, and ability of everyone we had contact with and we thank you and the same can be said for your office staff.
Barbara G., Mt. Kisco, NY
Entire experience with Bartlett was exceptional. Mr. McGowan was polite and knowledgeable and he was invaluable providing prompt service for a potentially dangerous situation. His attention throughout the process was notable. The crew was fantastic and efficient. I will recommend Bartlett to others.
Trudy G. , White Plains, NY
Jason was courteous, professional, responsive when I had questions, and very knowledgeable. The office staff was friendly. The crew was respectful of our property, very professional, and very neat.
Jennifer O., Dobbs Ferry, NY
Trevor Hall was very thorough when he came to look over the two trees that needed trimming. He explained why certain extreme cutting of the back yard tree might harm its longevity and fully outlined the cutting that would help my large side yard tree to grow without weighing it to strongly toward the house. I was fully confident of his knowledge and recommendations. Your staff arrived on time and were friendly, professional, and very painstaking about doing everything carefully and well. They went over the prescribed directions with me and worked efficiently after safely and skillfully parking their large truck in front of the house.
Carmen M. , City Island, NY
Very courteous. Great work was done by the crew as well.
Barry E. , Tarrytown, NY
I have to say that Mr. Sokich was one of the most professional people I have ever had on my property. Everything was explained before the job with recommendations that made sense. He also came back after they finished to make sure everything was done right, I can not say enough about Mr.Sokich, he is a credit to your company. As a business man myself I would love to have a man like Jason working for me.
John M. , Elmsford, NY
I have used Bartlett for many years and respect their expertise.
Susan S. , Scarsdale, NY
Jason Sokich and his crew were excellent. They were courteous, professional, tidy, and very good communicators. This was the first time we have needed tree work. From the first phone call I made requesting an estimate until the end of the process, everything was handled promptly and with care.
Laurel Z. , Hartsdale, NY
My experience with Bartlett was nothing short of delightful. James was extremely pleasant, professional, and patient while being informative, innovative, and flexible. He sent comprehensive estimates to me immediately after our site visits, even coming out twice to our property to ensure we were all clear about the scope of work proposed. He has been both attentive and responsive. Frances was equally pleasant and amenable. The crew was proficient and diligent in performing their work expertly and meticulously, including leaving our property neater and cleaner than they had found it. You could see how well they worked individually and together, and what true professionals and craftsmen they were. They needed to move various lawn items and replaced them in the same locations, they raked leaves that had fallen, they removed all waste materials and left the property looking trim and clean.
General Comments: I was impressed with the professionalism and efficiency of the administration of Bartlett, and the pleasant little touches such as my Thank You card. It has been an enjoyable experience working with the Arborist, Administrative Staff and Crew. The Crew are experienced craftsmen who know their trade and perform beautiful work. I will recommend them highly.
Fran V., Yonkers, NY
Trevor Hall is always friendly and professional. Always responds quickly whenever we have a question or concern. The staff who performed the work always lets us know what they are doing, answering any questions we may have. We have had all kinds of tree work done over the years by Bartlett and have always been pleased with the results. We have referred Bartlett to people we know.
Albert N., Croton, NY
Mike McGowan is honest with his recommendations, if something does not need trimming, he says so. This allows me to trust his recommendations.
Llisa B. , Scarsdale, NY
The whole team was professional and did an excellent job both in recommending the appropriate action and then executing it.
Joe N. , Tuckahoe, NY
Outstanding service, knowledgeable staff, will continue to use Bartlett.
George C., Tarrytown, NY
Bartlett tree employees have been very helpful with guiding me on the care of my trees and respond in an appropriate manner. J. Johnson has helped me so much.
Joan O. , Yonkers, NY
James was very informative and explained what needed to be done. The job was done well and I look forward to working with him in the future.
Susan H. , New Rochelle
Jim and staff are the utmost in professionalism, it is my pleasure to be your client.
Chip S. , Bronxville, NY
Very responsive and explanations were very good.
Michele B. , Scarsdale, NY
We have been using Bartlett for over twenty years and would not consider ever using any other tree company.
Joan C. , Croton, NY
I have complete confidence in Mike McGowan, as he understands and knows our property very well.
Catherine S. , Scarsdale, NY
Over all very good experience. Because we are in Manhattan our back yard is very close to our neighbors. The crew was very efficient. Not one branch or twig fell into our neighbor's yard. The staff member who visited was courteous and informative as well.
Rafael C., New York, NY
Always very responsive and professional. Mike McGowan is absolutely terrific, Incredibly helpful, and a pleasure to deal with.
Steve K., Scarsdale, NY
Outstanding Service.
George C., Tarrytown, NY
Mike is prompt, courteous, and knowledgeable. Thank you, Mike.
Dolores D., White Plains, NY
They really know how to prune and always make sure they understand what I need. When they finish my trees look the way trees are supposed to look. Please tell Trevor, Junior, and the other guys that I was very pleased.
Judy J., Bronx, NY
The crew did a wonderful job. We were very pleased with their efficiency and care. Our neighbors used another service yesterday and I got to observe the difference between your crew and theirs, it was literally terrifying to watch the other crew work.
Marina E. , Hastings, NY
The staff was excellent at communication, follow up, and scheduling. The work was done very neatly.
Tamara U. , Briarcliff Manor, NY
Trever Hall gives excellent service. Very responsive to our questions and provides good advice.
Jessa M. , Croton, NY
Trevor was very knowledgeable and answered all my questions. The crew was excellent and did a great job.
John P., Ossining, NY
Javier was knowledgeable and personable. He answered all my questions and explained everything.
James B., Mamaroneck, NY
Mike McGowan is always very helpful and responsive.
Bob K., White Plains, NY
Javier Ocampos is the ultimate professional he is courteous, knowledgeable, reliable, and helpful.
Devra B. , Larchmont, NY
I can not say enough wonderful things about Jimmy and his team. They worked tirelessly to get the Pine Tree off my house. It took approximately seven hours to complete this tasks while the crew took extreme care to protect my home and many glass windows from any further damage. They left my property in pristine condition. Jimmy's follow through was spectacular. He came back to my home the next day to make sure that I was completely satisfied. I highly recommend Bartlett Tree Experts.
Bari G. , New Rochelle, NY
Jason Sokich is very knowledgeable and very pleasant to work with. We were happy with the crew.
Judith S. , Upper Grandview
Javier was very responsive and helpful. I appreciated his prompt attention so much.
Becky K., Larchmont, NY
James Johnson was wonderful. He handled every question and gave us information for our future tree and shrubbery needs. He also gave us much needed insight into the care and nourishment of the trees. We plan to continue to use the company as needed for this and future issues.
Katie S., Pelham Manor, NY
Good job, If I had more properties, I would use you again.
Daniele K., New York, NY
I am writing with gratitude to Javier Ocampos who supervised the work at our house. We rarely encounter such professionalism, amazing dedication, and wonderful attitude as Javier and everyone. We are happy to have you in our universe. You can count on our enthusiastic recommendation to future clients and we are looking forward to our next service date.
Maya B. and Rami K., Riverdale, NY
James Johnson is professional, thorough, and wonderful to work with.
Lisa H., Bronxville, NY
The trees are just beautiful treasures and we thank you for your extraordinary expertise for always going the extra mile. The mulch is perfect. The work was so beautifully organized and comprehensive. You are a credit to Bartlett.
Eise G., Bronxville, NY
Already recommended you guys to three neighbors.
Christine O., Irvington, NY
Excellent in all areas. Extremely satisfied with all services.
Chris G., Crompond, NY
Always impressed with the skill and knowledge of your crew members.
Betsy B., Scarsdale, NY
Great crew. Your new arborist knows her stuff. Thanks for your usual quality work.
Nina V., White Plains, NY
Very professional company. They return phone calls and keep appointments. James knew exactly what I needed and assured me I need not take off of work. Place was left clean and I could not tell they were even here. If you need trees removed, Mr. Johnson is the man for you. Will recommend your company in the future.
Joseph M., Yonkers, NY
I thoroughly enjoy working with Mike McGowan. He answers my phone calls promptly, makes timely inspections of my property, and he and his crew do an excellent job when needed.
Ellen U., White Plains, NY
Crew was knowledgeable, kind, mindful, and respectful. Just Wonderful.
Jonathan R., Rye, NY
Staff and especially Mike McGowan are professional and responsive.
Dolores D., White Plains, NY
Frazer was extremely helpful and available throughout the project. The other workers arrived when expected, were willing to answer questions, and were respectful of property. When an issue arose, Frazer quickly resolved the problem.
Kathryn N., Rye Brook, NY
Trevor Hall is an outstanding representative for your company.
Jeff B., Chappaqua, NY
Frazer is one of the best people I have ever met. He is professional, extremely knowledgeable, and a true gentlemen. Brian has been responsible for pest maintenance on our property for years. I would not do business with anyone else.
Edward M., Larchmont, NY
We love Trevor and his responsiveness to our many questions. We look forward to the next time we use Trevor and Bartlett.
Doug S., Chappaqua, NY
Mike understood everything I wanted to do and executed the plan perfectly.
Caroline Y., Scarsdale, NY
Charles has done a fantastic job guiding us through the entire process of replacing two trees. His understanding of what our residents wanted and the city requirements made this a painless process. He has always made himself available before and after the planting to answer questions including a check up of the trees after the winter.
Francis O., New York, NY
James Johnson is very helpful and knowledgeable. He coordinated the project very well and the crew arrived when scheduled.
Paul S., Yonkers, NY
Meliton and his team were great.
Richard D., Purchase, NY
Everyone was on time, helpful, polite, and did a great job.
Jared W., New York, NY
James Johnson took time to explain what had to be done and brought up other items I did not think of. The workers were also very good and they knew what had to be done and just did it.
Charles G., New Rochelle, NY
Thank you Jeremy and Kevin with the terrace plants and trees. Everything looks good now for the summer.
LaVonne P., New York, NY
Mike did a great evaluation of a major problem. It is not over yet and will require repeated attention. Thank you, Mike for helping my very sick trees. The crew was actually early. They did a good tree trimming. No one else is better than Bartlett. The clean up was also perfect.
Nina V., White Plains, NY
Mike McGowan has served us well for many years. Our property looks great and we can always count on him to respond promptly to any questions or inquiries. We are very happy with Mike and Bartlett.
Thomas and Joan B., White Plains, NY
Everyone was professional and efficient.
Catherine W., Larchmont, NY
Michael was very professional. He advised us about problem areas with our Copper Beech tree.
Bob S., Scarsdale, NY
The crew was polite and professional. My entire experience from beginning to end was exemplary.
Elnora H., Bronx, NY
Frazer has always been understanding of my budget and helped me to prioritize. Brian is the best, keeping me updated on what is going on with my landscaping and precious Horse Chestnut tree.
M. S., Rye, NY
Mike McGowan has always been available to answer any questions, and give advise. It is great for us to know that your company is always there for us.
Mary Ellen R., Scarsdale, NY
We love Frazer and find him professional, friendly, and reliable.
Leslie F., Harrison, NY
Your staff was friendly, professional, and accommodating. It was a pleasure to work with them.
Peter D., Yonkers, NY
Everyone that we have dealt with has been very attentive and professional. When Mike McGowan comes to discuss our needs we know that we can trust his advice. He is patient and very thorough in every way.
Mary Ellen R., Scarsdale, NY
We have known Robert Barber for quite a few years. He is knowledgeable, courteous, and he gets the job done. My husband and I appreciate both his professional care and the work of the crew.
Susan H., Hastings on Hudson, NY
The crew was very nice and easy to work with. They did a great job.
Louis W., Upper Grandview, NY
Clean-up was impeccable and everyone I worked with was polite and efficient.
Stephanie T., New Rochelle, NY
Big thumbs up for Frazer Pehmoeller and Brian Mende.
Stacy C., Armonk, NY
Always courteous, responsive, and informative. Very happy with the services provided and those providing the services.
Charlotte P., Rye, NY
Robert Barber is punctual, informative, and thorough.
Joe V., Hartsdale, NY
I have just returned after three months away, in the meantime, you trimmed and cared for the trees on my property. They are gorgeous!
C. C., Dobbs Ferry, NY
Frazer is the consummate professional who has kept my property looking beautiful for many years.
I'm most impressed by the focus on safety and teamwork of your crews when they work on my property.
Ed M., Larchmont, NY
My husband and I would like to commend one of your employees, Elliott Kraus, for a job well done. We had been awaiting availability of the machine to grind a very larger stump. We were not home the morning of August 16th but Elliott persevered in trying to contact us in order to complete the job that day. He was courteous, professional, and went out of his way to minimize any damage to existing landscape. On a particularly brutal hot day, he made numerous attempts to remove as much debris equal to the maximum capacity of his truck. We were a bit trepidatious about the job since we are at the end of a cul-de-sac with a narrow egress to the back yard. We need not have been concerned; Elliott managed everything quite well.
Dorothy & Bob A., Yonkers, NY
Frazer Pehmoeller is always responsive and helpful. Brian Mende also deserves to be thanked. all in all, a very conscientious crew.
Stacy C., Armonk, NY
We are not ones to go overboard with comments, and often avoid surveys, but we were so very impressed with Mike and his crew this time that we wanted to respond. Mike, as always, is not only extremely professional, but knowledgeable, thorough, and trustworthy. He's great! We have come to rely on his advice and always go with his recommendations. Additionally, the crew of three men who carried out the work were simply amazing. They not only clearly knew what they were doing, but did the work with great courtesy and care. Because of Mike, and his crew, we intend to stay with Bartlett as long as we have trees and we thank you for providing such a great service.
Thomas M., Nyack, NY
Very pleased with Trevor Hall and how informed he keeps me about any job I request.
Karen J., Ossining, NY
I just wanted to thank you once again for your most generous donation of services to the Harlem Rose Garden. Your crew showed up today as promised and performed efficiently and professionally. As you know, my first experience with Bartlett goes back many decades and it is wonderful to see how a great company is able to consistently provide expert care and service over so many years. Your crew was not only efficient and competent, they were extremely professional and friendly in their demeanor. These men are certainly wonderful ambassadors for Bartlett.
Jerry W., New York, NY
Brian is very knowledgeable and nice to deal with. He always gets right back to me with answers to my questions. He cares very much about the well being of our very old trees and boxwood. Brian and his crew are a pleasure to deal with.
Lisa W., Pelham, NY
I have been dealing with Bob Barber and have been very happy with the professionalism and competence he provides. I cannot say enough about the excellent customer service.
Regina B., Tarrytown, NY
Brian Mastalong is a pleasure to work with. He is well informed, thorough, and prompt.
Volney T., Bronxville, NY
Charles W. King was incredibly helpful in choosing a beautiful tree. He is always a pleasure to work with and makes everything feel easy. The tree he chose is bringing great joy to everyone on the street!
Kara U., New York, NY
Bob Barber is by far the best representative I have had over all the years I have been with you (17 years). He is courteous and extremely helpful. He deserves to be recognized for his exceptional service. And Dave Bell is very helpful as well.
Patricia L., Ardsley, NY
Mike is always a pleasure, he's professional, and responsive to all our tree work.
Alicia B., West Harrison, NY
No better arborist than Frazer. He knows his business and is able to freely share his knowledge and experience.
Edward M., Larchmont, NY
Can't say enough positive things about Robert Barber. He is such a professional, provides outstanding service, is a great communicator (so important to be able to get ahold of someone over email and he is so responsive), and spends adequate time to explain his rationale, proposals, and costs.
Frank B., Irvington, NY
It was great to see that they made sure to cut only the dead parts off the tree. They seemed to actually care about the tree in their work. You are lucky to have such good workers.
Rick M., Pleasantville, NY
Mike McGowan is always professional and a pleasure to work with.
David K., White Plains, NY
Great doing business with Trevor and his team. They are always responsive, courteous, and listen to my needs.
Barbara O., Pleasantville, NY
Frazer is terrific and always professional and on top of all situations. We do have another property in another state and Bartlett is already helping us there as well.
Jodi C., Harrison, NY
All work was done in a highly professional manner. A pleasure to do business Bartlett Tree Service.
Gerard S., Scarsdale, NY
Robert Barber is an extremely knowledgeable and informative arborist. His expertise and assessment of the trees on our property convinced us that Bartlett was the service most qualified to prune our trees. Bartlett's staff expertly and carefully carried out the pruning. They were courteous and highly responsive to all questions and concerns. All debris was removed upon completion of the pruning. We highly recommend Bartlett Tree Experts to all property owners who wish to have excellent tree care.
Steven R., Dobbs Ferry, NY
Quite simply, perfect! The crew was amazingly professional, smart, efficient, and respectful. Everything was left neat. They worked so quickly. There was never a sense that they would drag out the work, even through we were paying based on their time. The representative was always available, highly sensitive to our concerns, resourceful, and so supportive through the drama of having had a huge tree fall. We can't say enough about Charles King and the excellent crew.
Sheila G., New York, NY
Frazer is awesome. Very knowledgeable. Very professional. Also, impressed that he showed up with the crew to go over the job. Really great service.
Mike W., Mamaroneck, NY
The staff was very easy to work with. Mike McGowan was easy to reach for scheduling and consulting. Some work wasn't finished by the end of the day, and the completion was scheduled smoothly.
Toby C., Scarsdale, NY
Mr. Barber is a professional, caring, and knowledgeable arborist, and we enjoy working with him. HIs staff is efficient and talented.
Catherine T., Irvington, NY
A real pleasure doing business with you. Thanks for doing a great job.
David S., Sleepy Hollow, NY
Brian is great, answers all my questions and is right on for the money every time! All plants and bushes have never looked this well. I actually have people tell me how amazing my back yard is!
Michael R., Eastchester, NY
Brian is very knowledgeable and we trust his recommendations.
Tony K., New Rochelle, NY
The receptionist was very helpful when I first called. I also appreciated that the first inspection of the ailing tree was not charged. It was helpful to have the arborist look at all the trees in the yard and make recommendations. The contract was quite detailed and, when approved, the work was done efficiently and expertly. I have only praise for the employees and the operation of Bartlett.
Syliva R., Scarsdale, NY
I was very pleased with Mike McGowan, the arborist representative that helped us. He explained everything to me in detail which I appreciated.
Laurie T., White Plains, NY
Robert Barber, thank you for your quick response to my request. Your crew members did a beautiful job. Thank you again.
Hiroki F., Hartsdale, NY
Brian Mastalong is a highly professional, courteous, and knowledgeable person! Always accommodating and a pleasure to work with! He is a credit to the Bartlett organisation.
Domenic M., Bronxville, NY
Totally professional, really good to work with - as well as on time and willing to carry out the job as needed, e.g., leave table high stump.
Tita B., New York, NY
Trevor and the entire crew were incredibly kind and courteous. They let me know every step of the way what to expect and left my yard better than when they came.
Julie G., Ossining, NY
Brian's knowledge has been extremely helpful throughout the years with our association with Bartlett. He is responsive to our questions and calls. His professionalism and expertise has made our relationship a most satisfactory one.
Harriet P., Yonkers, NY
Our Bartlett Arborist Representative, Mike McGowan, is top notch he is always professional and informative, as well as responsive to our inquiries.
Howard K., West Harrison, NY
I am pleased to work with an arborist who appears to have an affinity for living trees, an empathy with them one who is not simply selling company services. And the technician who performed the root work was lovely, knowledgeable, and careful.
Maureen M., Chappaqua, NY
Great service - responsive, good follow-up, courteous, knowledgeable, good advice.
Marsha M., New Rochelle, NY
Mike McGowan is extremely knowledgeable about trees, diseases, and ways to troubleshoot. The staff has always been very courteous and helpful.
Joelen D., Valhalla, NY
Knowledgeable and reliable. Love Brian who comes to assess and spray.
Carol C., Harrison, NY
Mike is very professional. The crew is always on time and my trees look very healthy. Thank you!
Margaret T., Scarsdale, NY
Frazer always e-mails the day prior to an application to give a "heads up." Our landscaper covered our trees and bushes with mulch and Frazer knew we need to give them oxygen/exposed more of their trunk. He knew just what they needed to survive.
Stephanie C., Larchmont, NY
The arborist and other crew members were very courteous. The arborist was cautious and careful about our other plants and they cleaned up afterwards. They did a great job and our garden looks so much better.
Chelsea P., Bronx, NY
Extremely knowledgeable, very courteous, and helpful.
John B., Hartsdale, NY
The crew was here several weeks ago and did a great job of pruning the property. They worked for two days and stayed late to finish the second day. Thanks to them and Brian!
Valerie M., Bronxville, NY
Brian Mastalong is thorough and does an excellent job.
Volney T., Bronxville, NY
Since Bartlett took over the care of my Hemlocks, they have grown so full. The prior tree company kept them alive, but Bartlett has made them flourish. Please feel free to send this along to any member of your team that may be interested and thank you all!
Fran N., Hartsdale, NY
Bartlett's staff has always been extremely helpful and generous. The health of our trees has improved markedly. Not only that, but the general health of our little brownstone yard has benefited from the suggestions and advice from the staff. Very satisfied.
Houstound D., New York, NY
Brian Mastalong is amazing - we absolutely love working with him. He is incredibly knowledgeable and approaches the trees on our property with thought and care. We appreciate that he takes a long term perspective and we think of our relationship as a long term partnership in keeping our shrubs and trees beautiful for many years to come. He and his team go above and beyond every time, and we love working with them.
Jane V., New Rochelle, NY
Bartlett Tree is truly one of the best tree care companies out there. Everyone is very knowledgeable and explains what is wrong and how to correct the problem. It truly a privilege to have such an outstanding company work on my properties.
Alan G., Liberty, NY
Our Bartlett account manager, Frazer Pehmoeller, is incredibly responsive. Whenever we have an issue with our trees, he is quick to come out, formulate a solution, and put it in action. He's also very good about our regular annual tree servicing. Great work!
John P., Armonk, NY
Trevor Hall gives great advice and doesn't try to oversell for the sake of racking up dollars.
Michael H., Yorktown Heights, NY
Trevor has been wonderful. He's always available, responsive, and willing to explain any challenges that emerge with my property. He's also a dog lover!
Patricia P., Mount Kisco, NY
Brian Mende has been our Bartlett technician for many years. He is always very professional, courteous, and friendly. Most importantly, he does a thorough job observing and treating our trees and shrubs. Thank you, Brian.
Frazer Pehmoeller, our arborist representative for many years, is very knowledgeable, reliable, and courteous. It's a pleasure to work with him.
Daniel P., Larchmont, NY
I have had the same arborist for many years: Trevor Hall. He always gets back to me quickly when I contact him about any concerns. The work is done promptly and well. I feel that the service we receive is one of the reasons that we have not experienced more tree damage during winter storms and events like Hurricane Sandy.
Stephanie T., Briarcliff Manor, NY
Very knowledgeable and willing to work with whatever my needs are. Not just selling a product, but offering good services.
Lee A., Tarrytown, NY
Frazer is absolutely wonderful. He is courteous, knowledgeable, and very professional. He has been so helpful and we are grateful for his guidance.
Leslie F., Harrison, NY
Your staff is such a pleasure to work with. Extremely knowledgeable, friendly, and very punctual.
Rory B., New York, NY
My Arborist representative, Robert, is very helpful - cares about his customers and the trees.
Jill I., Hartsdale, NY
Mike McGowan is always knowledgeable about what needs to be done and explains it so that we can understand the importance of providing the necessary work needed to keep the trees healthy. Especially when we had incredible deer damage this year, he was able to explain what Bartlett would do and how we can facilitate their re-growth.
Joelen D., Valhalla, NY
Courteous, well informed staff - always available to help with questions and/or projects. Mike McGowan has been wonderful to us. My husband and I have used Bartlett for well over 20 years now.
Frances S., White Plains, NY
Mike is so caring and responsive. His team has always been client focused and treated my family and home and property with respect. Anoop D., Scarsdale, NY
My Bartlett rep (Charles W. King) was great. He was always available and very knowledgeable about the subject. I had a very good experience with Bartlett. Thank you for all your help! I hope to do business with you again soon. Nicole M., New York, NY
Both Mike McGowan and the technicians who worked were very helpful and courteous. They listened to and addressed all my concerns. Very professional. Thank you. Carolyn B., Hawthorne, NY
Brian Mende was excellent. He explained the area he was going to fertilize and was very courteous.
Great company to work with! Frank P., Larchmont, NY
The crew members are always courteous and do a great job. Our representative responds promptly to any questions I might have and is very helpful. Linette R., Hartsdale, NY
We recently switched to Bartlett from another major tree care company and have been extremely pleased so far. Each and every individual we have had contact with has been courteous and professional. We have found our arborist, Mike McGowan, to be all of the preceding, as well as extremely knowledgeable and attentive. Thus far, we are very happy with our switch. Cheryl N., Scarsdale, NY
Mike McGowan and Bartlett staff are expert in the world of arbor care. Equally important, in terms of getting the job done, the Bartlett staff communicate their interest in meeting the customers' concerns. Therefore, we have total confidence in the service provided by Bartlett. Marjory S., White Plains, NY
Arborist is very conscientious, patient, and informative when answering questions. We greatly appreciate his service. He has stopped by personally to make comments on issues we have raised. Arborist saved our beautiful "snowball" (blue juniper) bushes lining our driveway. We are happy with the service. David H., Bronxville, NY
Charles is always available to consult and always gives notice when work is being done. This gives a sense that he is involved and really cares about our job. His recent recommendation for tree guards was immensely helpful as well. Rusty H., New York, NY
I would have no other company work on my trees. Thank you for doing a great job. Everyone of your men that have come here were complete gentlemen and knew their business well. Thank you. I have recommended your company to several friends and definitely neighbors. Merle H., Dobbs Ferry, NY
I am a customer of only two to three seasons, but have been very satisfied as to the service your company has given me: you call back, you are receptive to my needs, seem very knowledgeable as to my trees, and have been honest with your opinion. So far, so good! Beverly P., Scarsdale, NY
Trevor is very knowledgeable and a real pleasure to work with. Denise L., Mount Kisco, NY
Bob Barber is a true professional. I feel very comfortable knowing that when I have a problem, he will explain to me what needs to be done and why. All the staff members who have worked at my home are knowledgeable and helpful and Larry did a wonderful job taking care of my hemlocks. Thank you all. Frances N., Hartsdale, NY
Many thanks to Charles W. King for his service, diligence, professionalism, and personal warmth. His recommendations were spot on, cost effective and reassuring. More so, the crew was always on time. In a world of service industries where the service is often slipshod, it's nice to know that Charles and Bartlett stand for quality. Thank you.
Bruce R., New York, NY
Mr. Charles W. King was very helpful with his advice. The crew did a beautiful job pruning a Maple and shaping a Dogwood. They were prompt and courteous as always. Mary H., New York, NY
Brian Mastalong is absolutely wonderful. Very knowledgeable and all around great guy! I feel very lucky that he is our representative. Lisa H., Bronxville, NY
Really was very impressed by knowledge and professionalism of Arborist and crew. Travis N., Hastings on Hudson, NY
Mike McGowan was very knowledgeable and a pleasure to work with. Many thanks. Tad F., Scarsdale, NY
Amazing - they are so brave to do that job! Brian was great and I'll be using you guys for all our tree upkeep. Terence K., Bronxville, NY
Brian Mastalong is an absolute delight to work with. His professional expertise and willingness to go the extra mile in customer support keeps us coming back to Bartlett. Brian, the work crews he supervises, and the results in our property make Bartlett's service worth every penny. Ellen D., Mt. Vernon, NY
Always great advice and a job well done. Thank you. Linda J., White Plains, NY
Always very professional and prompt. Frazer Pehmoeller is always pleasant and very knowledgeable. Denise C., Larchmont, NY
It was a pleasure to watch the work being done by a very efficient crew. The climber was particularly careful in the dropping of the branches around the many utility wires running from the street lines to the house. Steve is a marvel to watch taking off one branch at a time. He knows the job. Thank you all. Lee H., Thornwood, NY
Trevor Hall was very knowledgeable and professional. Roy A., Pleasantville, NY
The gentleman who comes to spray our trees (Brian Mende)is a pleasure to deal with, always courteous and smiling! He always takes the time to report his findings and listen to our less than technically accurate comments! And we appreciate that Frazer is always available to discuss something or check on a situation. Fred A., Larchmont, NY
Mike McGowan is phenomenal. Always responsive, prompt, and super professional. Very impressed with the workmen as well: they clearly seem to know what they are doing, and very courteous. David K., White Plains, NY
I think Bartlett is terrific. Great staff, great training, great commitment to understanding trees, causes, conditions, and solutions of all sorts! Susan L., New Rochelle, NY
Mike McGowan has been looking after our small "plant-packed" property for several years. This care shows. I trust his expertise and appreciate his courtesy. Marjory S., White Plains, NY
You did a speedy and wonderful job again. I would recommend your company to anybody who needs your services. Best wishes and keep on going! Anne M., Larchmont, NY
I have full confidence in Frazer Pehmoeller and have appreciated the sound advice he has given us over the years. Lynn R., Larchmont, NY
I have only positive things to say about everyone at Bartlett. From the arborists to the office staff, they are super fast and do an excellent job. I appreciate how quickly they get whatever job I need done and they are very neat. The prices are fair and I would recommend them to anyone. Thank you Trevor, your quick responses and pro work makes it a pleasure to do business with you. Cecilia M., Pleasantville, NY
Brian, you really go above and beyond for us! We appreciate all your efforts on behalf of our trees and shrubs. Thank you so much. Ellen D., Mt. Vernon, NY
Everyone working here was courteous and efficient and the thorough clean up was much appreciated. Many thanks. Roberta H., New York City, NY
Mike was great! Ralph S.,West Harrison, NY
The men were polite, well trained, and followed Frazer's instructions. Frazer made excellent observations regarding the type of pruning needed for my Oak tree. I am very happy with his expertise. Frank P., Larchmont, NY
An amazing day! Your guys could not have been more professional, experienced, or careful! We were admiring them all day - and enjoying their company. You have a great team and Javier is of course quite splendid! And they were fast!
Thank you so much for sending five guys and all the right equipment! It was a marvel to watch them work. The entire neighborhood is so excited about these trees. Judy will feature them in her remarks at our major fund raiser next week - and of course mention that Bartlett engineered it all! And the audience is 150 - mostly second home owners and not small properties! May your business increase and multiply (in a manageable fashion!). So thank you immensely. We have a watering campaign underway! Will keep you posted. Thank you and kind regards. Pat N., New York City, NY
We love Brian Mastalong! He is so knowledgeable, generous with his time and expertise, and responsive to our concerns. Extremely happy with the service he has been providing. Ellen D., Mt. Vernon, NY
I really enjoy working with Brian. He is very knowledgeable about trees and always pleasant and helpful. Valerie M., Bronxville, NY
Mike is always a pleasure to work with and very responsive. Christa M.,Tappan, NY
The young man who came to treat the property last week is always extremely helpful, as is everyone on the Bartlett staff. Paula J., White Plains, NY
Brian was amazing, professional, and knowledgeable. [He] came back twice to assess the trees and the total situation - he could not have been better. The tree men were professional, neat, and efficient. I am very pleased with the total job. Thank you. Kathy B., New Rochelle, NY
We are very happy with the excellent service provided by Mike McGowan and his crew. Howard B., Scarsdale, NY
Mr. King is professional, prompt, efficient, and reassuring in these days of shabby workmanship. He is definitely a great asset to your firm. The crew was great and worked well together and all went home safely. Veronica J., New York, NY
I did not see the staff when they took care of my trees and shrubs. They left everything super clean like they were never here. Brian Mastalong was very nice and helpful. See you guys for the next treatment. Hilda C., Pelham, NY
All very courteous and pleasant. My trees are in good shape. Thank you. Jean B., Scarsdale, NY
Mike McGowan has always provided expeditious and truthful service for me, two traits that are hard to come by in other tree companies. Dolores D., White Plains, NY
The Bartlett staff was courteous, professional, and efficient. We appreciated their efforts and thought they did a fine job. Overall service was excellent. Karen S., White Plains, NY
Staff and crew are always very professional and are highly knowledgeable in giving advice and guidance. Linda J., White Plains, NY
Mike McGowan was terrific and we will certainly turn to him the next time we need help with our trees. Donna H., White Plains, NY
John and the crew were fantastic. We had a job that needed to be done rather quickly and they got it done quickly and professionally. I will definitely use Bartlett again when the need arises and would recommend Bartlett to my friends. Than you so much!
Martha L., Tarrytown, NY
Trevor Hall is first rate and your crews have been extremely courteous and professional. Jeff B., Chappaqua, NY
Mike McGowan is the best. He always gives me good advice. Jane G., White Plains, NY
Frazer has always been a great representative for Bartlett and it was a huge comfort knowing he would take care of us after Sandy. All the crew members were most helpful and efficient. Corinne F., Rye, NY
I am very grateful for getting this job done in light of how great the demand must have been at the time. I would not have trusted this job to just any company. Thank you. Mark W., Hartsdale, NY
Javier, Jorge, and Silverio did an exceptionally fine job of removing four large limbs from the 60 foot London plane in our city garden. They were courteous and extremely careful about transporting the debris through a recently renovated kitchen and dining room. Kevin Kenney was very helpful in identifying the limbs to be cut and Barbara and Fran kept the project on track after a number of unavoidable delays. We're enjoying our additional light and our neighbors also seem very happy. Thanks again. Tom R., New York, NY
Rick Daniels and his companion who came to my house to examine the yard were both very courteous and informative about my options regarding the trees. They listened to what I wanted and advised me correctly and I couldn't be happier with the work performed and the way the yard looks today. Georgeanne W., Yonkers, NY
Super responsive and courteous. I have never seen such quick work and given the amount of damage in the entire metro area I was actually pleasantly surprised at how quickly our situation was addressed and completed. Rick Daniels is a great representative of Bartlett. Anthony G., New Rochelle, NY
Mike was very friendly and returned our phone calls. The staff did a wonderful job. They even raked up the leaves. Bindu M., Hawthorne, NY
Mike McGowan was the finest representative of your company. Not only was he courteous and prompt, but one of the finest professionals that your company can credit having as an exemplar employee. Regina H., White Plains, NY
Rick is great! Extremely professional. Always does a great job as does the crew. Thanks again. Maria D., New Rochelle, NY
Frazer Pehmoeller, our Bartlett Arborist Representative, consistently delivers expert care and incredibly responsive service. You are served well by having him on your team. James T., Rye, NY
Frazer came out to assess the damage from Sandy, was professional, courteous, and went above and beyond by having a nearby crew secure a tree prior to the second storm hitting. Without Bartlett's knowledge and desire to do the right thing, a clean up of fallen trees could have become a real tragedy for our family. Thank you Frazer and team, you have gained a customer for life. Melinda R., Larchmont, NY
Frazer, Three years ago you came to my house and talked me out of removing a tree. I was afraid of it falling. You offered fertilizing it. For the last three years on your recommendation Bartlett has fertilised my three trees. Since then we have endured multiple wind storms, hurricane Irene and Sandy. The trees held firm. I must say that your advice to strengthen the root base was excellent. Thank you. By the way, I have recommended you personally a number of times. Michael W., Mamaroneck, NY
I loved the fact that the arborist stayed and directed the work being done by his crew. I found Rick and the crew to be extremely courteous, knowledgeable, and professional. Eileen G., Tuckahoe, NY
The service and courtesy of your staff was outstanding! I would not hesitate to recommend your company given the opportunity to do so. Rick was very comforting and provided the best decision for me. I felt no pressure by your sales staff, but effective gentle guidance. Wayne K., Yonkers, NY
Frazer if terrific, responsive, knowledgeable, helpful, and all around great. Can't say enough good things about him. Robin H., Armonk, NY
Bartlett's team headed by Trevor Hall has been consistently fabulous!!!!! Helen D., Millwood, NY
I trust the advice given me by Frazer and have been very satisfied with the work of the crew. They care and take pride in their work. Lynn R., Larchmont, NY
Trevor Hall is an outstanding representative. Always available, courteous, and helpful. Jeff B., Chappaqua, NY
We were very impressed with the service. Rick's supervision of the job was excellent. All of our objectives were met, including very selective and careful pruning of trees to improve views from the house. Rick kept us informed at all times about scheduling and concerns about certain trees. All work was done with the integrity of the trees in mind. We would highly recommend Rick and the crew. All were professional and a pleasure to work with. Marsha M., New Rochelle, NY
My arborist Mike McGowan is very responsive, comes over to the property promptly whenever I see a problem with my trees or shrubs, and devises an appropriate plan to treat issues as they arise. Mike and Celso, who treats my property, are pleasant, accommodating, and knowledgeable. If I feel something was not done properly, they respond quickly and redo or fix the problem. I would highly recommend them to others. Eric T., Scarsdale, NY
John Tobias is extremely professional and the crew members were very pleasant and did a great job. It was a job well done. We will definitely keep Bartlett in mind for our future needs. Anthony P., Hartsdale, NY
John Tobias was very helpful and patient answering all my questions. The crew was courteous and did their job well. I intend to use Bartlett Tree again. Linette R., Hartsdale, NY
Mike McGowan is amazing to work with. Really appreciate his knowledge and excellent service. Daniel P., Scarsdale, NY
Rick Daniels is a dedicated professional and an asset to your company. His promptness and professionalism contribute to his great representation of your company. I have been a satisfied client for over 10 years and will continue to always use Bartlett for all my property requirements. Keep up the excellent work.
Paul M., New Rochelle, NY
Service "above & beyond". Always helpful and most cooperative. They are all "pros". Myra H., New Rochelle, NY
Men are always very professional and courteous. Laura M., White Plains, NY
Trevor Hall has been an excellent account manager and advisor, always available whenever needed. Jeff B., Chappaqua, NY
Rick did a great job reviewing the trees and explaining the recommended work. He is very knowledgeable, professional and helpful. We feel we are in great hands with Rick and Bartlett Tree. Thanks very much. Maria D., New Rochelle, NY
We are very pleased with the care you have given us so far, so keep up the great work! Harold G., New Rochelle, NY
Our experience was positive. As a private club we had different issues to consider through the process. Our Arborist John Tobias was patient and helpful at all times. Harold T., Sleepy Hollow, NY
Have been a customer for many years and have always been satisfied. Mike McGowan has always been right there for both big and small jobs. Thank! Jean B., Scarsdale, NY
My arborist Mike McGowan is very responsive and helpful whenever we have a problem or concern. He and Celso, the person who does our treatments, are very professional. The pruning crew (we do not know them and were not at home to guide them) initially did not complete the job we needed done, and Mike saw to it that it was taken care of promptly and properly the following week. I would and do recommend Bartlett to others. Eric T., Scarsdale, NY
Rick Daniels is professional, caring, articulate--just the best. I have recommended him to friends. Elizabeth L., Mount Vernon, NY
Brian, who comes to my home to spray my landscape, is terrific. He always takes the time to ask me if I have any questions or concerns. He is kind to my animals and does a thorough professional job. M. Stein, Rye, NY
We are so impressed by the professionalism of your staff - always ready to answer any questions, advise, and get the work done expeditiously. Although we would like not to be using chemicals in the garden to keep the pests at bay, we have had no adverse, only good results, and have lots of butterflies, bees etc. in our garden. Thank you! Linda J., White Plains, NY
Most professional tree service I have ever used. So glad I switched to Bartlett. Rhona H., Chappaqua, NY
As usual your rep and your workers are all polite and on time. As usual, I am very pleased by your last job, on time, courteous, and property left very neat. Joan R., Bronxville, NY
Rick Daniels is extremely responsive by phone or in person. He is patient and answers all questions. His pleasant demeanor and knowledge make it pleasure to work with him. Fran and Barbara are a pleasure to speak to. They certainly add to your reputation. Harriet P., Yonkers, NY
John Tobias was very helpful and always courteous. Werner P., Irvington, NY
Rick Daniels has been providing exemplary service to us. We have recommended him to our next door neighbors and they have hired him to look after their trees and shrubs as well. Ellen D., Mt. Vernon, NY
Mike McGowan is a knowledgeable man who always teaches me something about my plants and trees when we talk. But beyond that he is a kind person, a human being, and he cares about his work. It is so often that you find nowadays that people are rushed, they don't take the time to talk to customers in their business and there is very little to praise "out there". Also, the crew who worked on my property were so nice, easy to talk to, generous, offering to cut up a few stray branches that I was going to cut for firewood myself. Outstanding staff, all around. Melissa C., Scarsdale, NY
